Recent content by ashley

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    Resolved Migration connection issue

    Thanks for your help. I clearly did something wrong and because ssh worked at command line i got blind to the basics, Started at the beginning again and now working.
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    Resolved Migration connection issue

    info.log is claiming no connection [ERROR] Unable to connect to 'IP ADDR' by SSH: not a valid OPENSSH private key file. Retrying in 10 seconds debug.log saying the same core.utils.ssh_utils|||Unable to connect to 'IP ADDR' by SSH: not a valid OPENSSH private key file. Will exclude old keys...
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    Resolved Migration connection issue

    Yes, as mentioned i can run ssh at command prompt and in Plesk SSH terminal using just #ssh [IP ADDR}
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    Resolved Migration connection issue

    I am trying to start a migration but it fails at connection. Obsidian to Obsidian migration. Error message is "Failed to check SSH connection to the source server 'source' (IP ADDR):" SSH keys generated on target and pub key copied to source authorized_keys file. I can ssh from target to...
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    Issue The frustration of not getting support

    Sunday. I want to upgrade my server but can't because the license has (in theory) expired. It hasn't expired but plesk's system thinks it has so will not allow me to continue to submit a support ticket. So i'm unable to request support via the online ticketing system. So I called up but in...
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    Mailbox full

    Hi Igor While it is nice of you to respond, that kb article is unfortunately not relevant either to redirects having to be allocated mailboxes, that you must counter intuitively set a mailbox quota on a redirect in order for it to accept any mail (despite the system wide "largest mail" setting)...
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    Mailbox full

    Hi The usual traumas when migrating from earlier versions of Plesk. So much undocumented fixing required. We have clients who wish to redirect all email to their gmail etc mailbox. On Plesk 9.x this could be achieved with either the "Forward non existent mail to" or by setting up a mail...
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    SpamAssassin local.cf gets overwritten

    Maybe KristianM can help me with something since you seem to know about SA... I want to find the config file which moves mail into the .Spam folder. Can you help?
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    Spamassasin ham vs spam folder

    /usr/local/psa/admin/sbin/spammng --bayes is indeed not an option - see /usr/local/psa/admin/sbin/spammng --help for options. i think the documentation is wrong
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    Spamassasin ham vs spam folder

    Anybody know where the config is defined that moves Spam mail to the Spam folder?
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    Spamassasin ham vs spam folder

    Well logically, the HAM directory would be the Inbox. Then no need to do anything more although that would be inefficient since the spam training may be run (in a cron) at a point at which the user hadnt moved spam mail to the Spam directory. Even better would be to copy incoming mail to a HAM...
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    Spamassasin ham vs spam folder

    In the admin guide it is suggesting manual configuration of spam and ham directories. This seems counter intuitive for a control panel so i think im missing something? When (in panel) you turn on spam protection for an email address it creates the Spam directory. The admin guide doesnt say...
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    Spamassasin ham vs spam folder

    I am also wondering this. I see that in webmail there is a spam folder which you can drag spam mail into and presumably a corresponding cron which runs sa-learn on the spam folder. However, for SA to work it should have both ham and spam. There appears to be a mechanism for displaying reporting...
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    php-fpm support for nginx not starting / working - permission denied issue - fixed

    You still dont say whether there is a problem doing what i did. The KB approach as you say is to blanket allow. My thinking on security is to enable as little as required which is what i did.
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    php-fpm support for nginx not starting / working - permission denied issue - fixed

    As stated I know little of SELinux and im time poor. Im guessing that the command you suggest is adding security context to the /var/www/vhosts/[^/]*/conf(/.*)? . If that is the case, I don’t think it would help since I need to create a socket in /var/www/vhosts/system/domain.tld/. So if you are...
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