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The issue could be that since a few months, an increasingly large number of extremely stupid bad bot attacks are hitting servers, specifically from Google User Space ip ranges, but also from other ranges. They are now scanning for all kinds of .env files in websites and other file types such as...

A simple way to achieve correct execution is to create a "scheduled task" (without activating it), select the same PHP version from the drop down like the one your website is running, then execute the scheduled task manually once.

We'll need to increase the timeouts as desribed in the article. Rarely, but still sometimes dozens of websites are affected by this in a single night, but we do not see a specific high load on such occasions. I suspect that these sites are trying to contact some third-party servers, e.g...

When Plesk messages "Unresponsive WordPress installation found": What URL does the check address on the other end, e.g. Plesk or Wordpress? The websites are accessible, but sometimes we are receiving tons of such messages as maybe some Wordpress servers are unavailable or cannot communicate with...

No such log found. Instead: -rw-------. 1 root root 92410 Jan 24 2025 imav-deploy.log drwx------. 2 root root 4096 Jul 10 04:26 imunify360 drwxrwxrwt. 2 root root 4096 Jun 16 12:45 imunify360_user_logs...

It might not be related to the WP Toolkit, but to a plugin or theme of the website. I've seen the symptom several times in customer installations that were using problematic plugins. Have you tried to login using the /wp-login.php page?

I suggest to check whether the ProFTPD Fail2ban jail is blocking your internet access IP.

Yes, it's a configuration. But: When the user sees the checkboxes in a Plesk service plan, but those checkboxes have no effect, how should the user know that he has to activate the option with a command line command in Imunify? Would it not be much better if Plesk checked whether that option is...

Still a bug though, because on none of the servers here - from ancient to brand new - "use_plesk_service_plan" is "true". I'll update all of them shortly.

# imunify-antivirus config show --json | jq | grep "PERMISSIONS" -A 10 "PERMISSIONS": { "support_form": true, "advisor": true, "user_ignore_list": true, "upgrade_button": true, "allow_malware_scan": false, "user_override_malware_actions": false...

ImunifyAV

But: When the user logs in, he can neither see the latest scan results from the monthly automated scan done by admin (root), nor can he start an "on demand scan". I think this was both possible before. When I open the account with "Login as user" from the panel admin account, I can see the...

Frequently used feature. Needs fast fixing, regardless that there are workarounds.

This raises the question how much time we got left to do the upgrade. According to the Alma 8 life cycle, security updates are available until May 2029. (Release Notes | AlmaLinux Wiki) Plesk, could you please make a statement on whether Plesk will support Alma 8 until that time? Or are there...

Just see this single one unresolved issue on Network Manager: Lack of NetworkManager breaks conversion · Issue #7 · plesk/almalinux8to9 Doesn't this scare the hell out of any admin? How can an OS upgrade become so super complicated?