• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Bitpalast

  1. Bitpalast

    Resolved Plesk adding hex data to index.php after change of httpdocs folder

    Maybe. But if the infected files are all in the same webspace subscription, it is more likely that a process in that subscription is causing the problem. We've only ever seen it this way here. Unless a user would have disabled chrooting. So maybe removing and recreating the subscription will fix...
  2. Bitpalast

    Resolved Plesk adding hex data to index.php after change of httpdocs folder

    This is for sure a hacked server or hacked website. If other scripts reside in the same webspace subscription, they are probably infected with malware that scans the directory tree and writes itself (or some other malicious code) into the files that it finds that are suitable for infection but...
  3. Bitpalast

    Issue Autoloaded options

    None! What you see there are options entered by either Wordpress or plugins or a theme. Removing any of them will probably damage the website. Instead, check how many plugins you are using and reduce the number of plugins.
  4. Bitpalast

    Issue Rotation of access_ssl_log.webstat can be done, but previous access_ssl_log.webstat is restored on next day

    Example: /var/www/vhosts/system/<domainname>/logs has -rw-r--r--. 1 root root 0 Mar 28 05:10 access_ssl_log.webstat /var/www/vhosts/<domainname>/logs has -rw-r--r--. 1 root root 21901421 Mar 28 03:31 access_ssl_log.webstat However, when I rotate...
  5. Bitpalast

    Issue Rotation of access_ssl_log.webstat can be done, but previous access_ssl_log.webstat is restored on next day

    In a subscription /logs/access_ssl_log.webstat has grown to a large size where the nightly AWStats maintenance starts hanging. The only solution we could find was to remove the access_ssl_log.webstat file so that further processing by AWStats is done with a much smaller file. As AWStats stores...
  6. Bitpalast

    Issue Fail2ban: Ip addresses are not blocked by Recidive

    Another cause for this could be that the plesk-postfix jail is configured to look too far into the past. It will then find and ban IPs from the past that are long blocked by the recidive jail (= it might not ban actually new attempts to attack the server, but old attempts, because these still...
  7. Bitpalast

    Issue Fail2ban: Ip addresses are not blocked by Recidive

    It does work like this, but once the address is banned, no further login attempts should be logged by the plesk-postfix jail, because the recidive ban should prohibit access to the server for that IP address. If it is listed in the recidive jail, but not actually banning the IP, something is...
  8. Bitpalast

    Issue Server Error 500 Plesk\Exception\Database

    Is SELlinux on?
  9. Bitpalast

    Input Enormous price increases yet again for 2025

    No, there are just some individuals who have complained about Plesk pricing for years on this forum and other places. Plesk is the Porsche 911 among control panels. If you want to drive a Lada Riva or a Dacia 1310 instead of the Porsche 911 then Plesk is not for you. But if you want to be on a...
  10. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    @Sebahat.hadzhi What's the "I" for in the selection? I've never seen it before. It probably means "install" or "is installed", but why can't it be changed?
  11. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    How about the spacebar instead of Enter?
  12. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    Here are some screenshot examples for it: https://docs.plesk.com/en-US/obsidian/deployment-guide/plesk-installation-and-upgrade-on-single-server/installing-plesk-using-installer-console/installing-plesk-for-linux-using-installer-console.76445/
  13. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    Normally, underneath the list of components there are instructions how to select or deselect them.
  14. Bitpalast

    Issue Remote FTP Backup fails

    I believe this should be examined in detail by Plesk support, because it could be a bug with SSL versions or cipher lengths. In such cases, it is always helpful to submit a ticket to Plesk support. https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk
  15. Bitpalast

    Issue Remote FTP Backup fails

    Does this also occur when you disable the FTPS option in the backup settings?
See more
Back
Top