• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by brhospedagem

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    Resolved Backup task error

    Thank you! I solved the problem by changing the hostname of the user "apsc" from "localhost" to "%".
  2. B

    Resolved Backup task error

    I'm having some errors in the Plesk backup for some clients who have a WordPress site installed. It shows the error below: Unable to back up applications. Error: ODBC error #28000: [ma-3.1.20]Access denied for user 'apsc'@'127.0.0.1' (using password: YES) What should I do to fix it? Thanks!
  3. B

    Issue Cannot read properties of undefined (reading 'data')

    I'm having trouble trying to go to Tools -> App Vault TypeError: Cannot read properties of undefined (reading 'data') at m (https://br01.brhospedagem.com.br:8443/cp/javascript/views/admin/app/usage.js?9e39eb1fc7ac6c00d473:1:3273) at Cl...
  4. B

    Issue Cannot read properties of null (reading 'id')

    When trying to access a client's control panel, the error below appears. This only happens to some clients, and started on August 7, 2024. What should we do to fix the problem? Thank you! TypeError: Cannot read properties of null (reading 'id') at...
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    Resolved Backup error: Warning: Extension "Git"Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailabl

    Hi, I'm having the same problem with the backup: OS: Ubuntu 22.04.1 LTS Plesk: Version 18.0.47 Update #4 Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailable
  6. B

    Backups to remote storage fail with "expected str, bytes or os.PathLike object, not int"

    I'm using the backup schedule using as amazon s3 storage and it's returning the following error: expected str, bytes or os.PathLike object, not int I have Plesk updated to the latest version: Version 18.0.47 Update #1
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