• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by brhospedagem

  1. B

    Resolved Backup task error

    Thank you! I solved the problem by changing the hostname of the user "apsc" from "localhost" to "%".
  2. B

    Resolved Backup task error

    I'm having some errors in the Plesk backup for some clients who have a WordPress site installed. It shows the error below: Unable to back up applications. Error: ODBC error #28000: [ma-3.1.20]Access denied for user 'apsc'@'127.0.0.1' (using password: YES) What should I do to fix it? Thanks!
  3. B

    Issue Cannot read properties of undefined (reading 'data')

    I'm having trouble trying to go to Tools -> App Vault TypeError: Cannot read properties of undefined (reading 'data') at m (https://br01.brhospedagem.com.br:8443/cp/javascript/views/admin/app/usage.js?9e39eb1fc7ac6c00d473:1:3273) at Cl...
  4. B

    Issue Cannot read properties of null (reading 'id')

    When trying to access a client's control panel, the error below appears. This only happens to some clients, and started on August 7, 2024. What should we do to fix the problem? Thank you! TypeError: Cannot read properties of null (reading 'id') at...
  5. B

    Resolved Backup error: Warning: Extension "Git"Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailabl

    Hi, I'm having the same problem with the backup: OS: Ubuntu 22.04.1 LTS Plesk: Version 18.0.47 Update #4 Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailable
  6. B

    Backups to remote storage fail with "expected str, bytes or os.PathLike object, not int"

    I'm using the backup schedule using as amazon s3 storage and it's returning the following error: expected str, bytes or os.PathLike object, not int I have Plesk updated to the latest version: Version 18.0.47 Update #1
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