Recent content by brownbag

issue solved. Sorry not sure how to mark it resolved.

My disk is full and I want to contact plesk support and get some help but can't do so because I haven't recorded my license and can't log into plesk to check it. How do I find out my license id? It's hosted by vultr and I wonder if I can access it from my vultr console but can't seem to find it.

Thanks. I found out that I could call them. They've asked for the invalid verification email so hopefully are looking into it. Cheers.

Plesk have unwittingly locked me out of support and I'm after some help. I have Plesk Web Pro edition. I noticed that my email address was incorrect so I changed it and Plesk sent me a verification email which supposedly has a link to verify my new email. But the email has a missing link so I...

Thanks for confirming.

I've just moved created a second domain on my plesk server and in the new domain, I'm managing DNS settings in plesk One DNS entry is as follows: HOST=domain TYPE=TXT VALUE= v=spf1 +a +mx +a:sub.olddomain -all My inclination is to remove the reference to the older subdomain, as that whole...

Thanks.

I've installed certificates on a domain I'm hosting on plesk and every so often I have to renew my certificate. I get prompted each time to update my DNS record _acme-challenge.mydomain which I do. I've just added a second domain and created Lets Encrypt certificates for that one too. But for...

Thanks!

I've just upgraded to Plesk Pro edition and my interface seems to have changed. I no longer have an option on my main menu to manage/edit users. Can someone tell me how I do it now?

will do. thanks.

Seems all good.

OK, I tried this and yes, you're right that it doesn't work through the web - neither require work and in the cron job the require db_con.php still works. But I get the same error with pdf_mc_table.php

The cron job is in /var/www/vhosts/mydomain.com/customer/test/cron/ The permissions of the fpdf folder are 755 The permissions of the file are 644 This is the same as the permissions of the _global folder and db_con.php file - for which I have no problem. So I don't think it's a permissions...