• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Recent content by Campbell McCracken

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    Question Stop Plesk bouncing mail messages when recipient mailbox is full

    Is there a way to make Plesk queue and hold incoming mail for a few days when the recipient mailbox is full, instead of bouncing the message immediately?
  2. C

    Question email filter/redirection based on subject

    Apologies if this is obvious but I can't see how to do it - Is it possible to redirect/redeliver an incoming email based on the subject line content? eg if an email comes into [email protected] can I set up a filter to redirect it to [email protected] if the subject line contains "foobar"...
  3. C

    Forwarded to devs Setting a domain to "no hosting" stops webmail working

    User name: Campbell McCracken TITLE Setting a domain to "no hosting" stops webmail working PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.25 PROBLEM DESCRIPTION I set up a domain and an email address, set up webmail to use RoundCube, and checked that the...
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    Question Webmail link gives "File not found"

    Looks like the problem is caused by selecting "no hosting". If I delete the domain and add it in again, the webmail link works OK. If I then change the Hosting Settings to "no hosting", then I get the "File not found" message again when I follow the webmail link. >:o(
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    Question Webmail link gives "File not found"

    I added a domain to Plesk configured as "no hosting". When I click on the "open webmail" icon for the domain's only email account I get a blank web page with "File not found" on it. The URL of the page is (redacted) https://webmail.domain.tld/roundcube/index.php?_user=info%40domain.tld - any...
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    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    The process seems to be: 1. Identify the domains/subdomains for the cPanel count; 2. Try to validate each of these by placing a file in the /.well-known/ folder; 3. Issue certificates for the validated domains/subdomains. So for a mail-only service, it will identify the domain and the www. and...
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    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    On a cPanel server, the free 'AutoSSL' service will try to validate: domain.tld www.domain.tld mail.domain.tld and will create a certificate for whichever (sub)domains it can validate. So on a mail-only cPanel account it's happy to only create the certificate for mail.domain.tld...
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    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    I have a domain on Plesk that's mail only - the web is hosted elsewhere. I want to create a Let's Encrypt certificate for it to protect webmail and IMAP/POP/SMTP. But Let's Encrypt only tries to validate the domain using the web DNS. This obvisouly fails since the web is elsewhere. Is there a...
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