• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by carini

  1. carini

    Resolved wordpress-toolkit error during backup

    It was due to limits on subscription enforced by CloudLinux. Please mark this as solved
  2. carini

    Resolved wordpress-toolkit error during backup

    Addendum ... the backup function, in fact, forks. It seems stuck but finally a 644M file has been produced, very slowly (> 30min) that isn't ok on a host with 15CPU and 32G ram, no swap and average CPU use 0.5% ...
  3. carini

    Resolved wordpress-toolkit error during backup

    Similar probelm: Failed to copy file /var/www/vhosts/mydomain.ch/httpdocs/wp-content/. to /var/www/vhosts/mydomain.ch/.wp-toolkit/backups/6/files/wp-content But there is no huge file. I also tried detaching the WordPress installation from WP-Toolkit, removing the .wp-toolkit and...
  4. carini

    Issue After restoring a website with Acronis plugin, large leftovers in /var/lib/psa/dumps

    Also opened a thread in https://support.plesk.com/hc/en-us/articles/12377452798359-How-to-remove-Plesk-backup-files-and-their-logs
  5. carini

    Question network.audit in journal log

    Tanks a lot.
  6. carini

    Question network.audit in journal log

    While checking the system logs to investigate a slowness issue, I came across this journalctl output. It appears that the systemd journal is being flooded with non-critical errors, and I wonder whether this could ultimately contribute to system performance degradation. Here’s a snippet of the...
  7. carini

    Issue After restoring a website with Acronis plugin, large leftovers in /var/lib/psa/dumps

    After restoring a website with Acronis plugin i noticed that the disk space has been increased in /var/lib/psa/dumps, due to temporary files not deleted after restored was done root@plesk(345.220.99.599) in ~ ❯ du -xh --max-depth=4 /var/lib/psa/dumps 4,0K /var/lib/psa/dumps/.discovered 20K...
  8. carini

    Question Acronis or Acronis Extension

    Which value have you used for "Service URL"?
  9. carini

    Question Acronis or Acronis Extension

    No, established and outbound connection are not limited. If I try curl -v https://eu5-cloud.acronis.com from the Plesk host the connection is successful Do you install manually the Acronis agent on server?
  10. carini

    Question Acronis or Acronis Extension

    Please, can you detail more? On my my own backup account I'm not able to find location URL other than those
  11. carini

    Question Acronis or Acronis Extension

    I tried both of these:
  12. carini

    Question Acronis or Acronis Extension

    We are trying to use the Acronis Backup extension to back up our Linux server on our Acronis tenant. Since we are Acronis Partners, we want to use our tenant instead of paying for costly per-megabyte backup. Just a few questions: Do we need to install the Acronis backup agent before...
  13. carini

    Question Using Acronis Backup extension with own Acronis account in EU region

    It's possible to use Acronis Backup Extension within an already owned Acronis tenant? I tried but the result was: And I found no related entry in logs.
  14. carini

    Forwarded to devs Backup status incorrectly reported on home screen

    Username: TITLE Backup status incorrectly reported on home screen PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.63_build1800240902.09 os_Ubuntu 20.04 PROBLEM DESCRIPTION On home screen a running backup is incorrectly show as finished, but in reality is...
    • carini
    • Thread
    • pppm-14639 pps-16834
    • Replies: 1
    • Forum: Reports
  15. carini

    Issue Using Scaleway S3 for Plesk backups

    Anyone is using Scaleway S3 (Europe's empowering cloud provider | Scaleway) as a backup storage. In the last two weeks we are experiencing a LOT of aborted backup. The worst part is that the backup process even fail to terminate in error and we need to kill the process manually. Note: In...
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