Recent content by carini

It was due to limits on subscription enforced by CloudLinux. Please mark this as solved

Addendum ... the backup function, in fact, forks. It seems stuck but finally a 644M file has been produced, very slowly (> 30min) that isn't ok on a host with 15CPU and 32G ram, no swap and average CPU use 0.5% ...

Similar probelm: Failed to copy file /var/www/vhosts/mydomain.ch/httpdocs/wp-content/. to /var/www/vhosts/mydomain.ch/.wp-toolkit/backups/6/files/wp-content But there is no huge file. I also tried detaching the WordPress installation from WP-Toolkit, removing the .wp-toolkit and...

Also opened a thread in https://support.plesk.com/hc/en-us/articles/12377452798359-How-to-remove-Plesk-backup-files-and-their-logs

Tanks a lot.

While checking the system logs to investigate a slowness issue, I came across this journalctl output. It appears that the systemd journal is being flooded with non-critical errors, and I wonder whether this could ultimately contribute to system performance degradation. Here’s a snippet of the...

After restoring a website with Acronis plugin i noticed that the disk space has been increased in /var/lib/psa/dumps, due to temporary files not deleted after restored was done root@plesk(345.220.99.599) in ~ ❯ du -xh --max-depth=4 /var/lib/psa/dumps 4,0K /var/lib/psa/dumps/.discovered 20K...

Which value have you used for "Service URL"?

No, established and outbound connection are not limited. If I try curl -v https://eu5-cloud.acronis.com from the Plesk host the connection is successful Do you install manually the Acronis agent on server?

Please, can you detail more? On my my own backup account I'm not able to find location URL other than those

I tried both of these:

We are trying to use the Acronis Backup extension to back up our Linux server on our Acronis tenant. Since we are Acronis Partners, we want to use our tenant instead of paying for costly per-megabyte backup. Just a few questions: Do we need to install the Acronis backup agent before...

It's possible to use Acronis Backup Extension within an already owned Acronis tenant? I tried but the result was: And I found no related entry in logs.

Username: TITLE Backup status incorrectly reported on home screen PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.63_build1800240902.09 os_Ubuntu 20.04 PROBLEM DESCRIPTION On home screen a running backup is incorrectly show as finished, but in reality is...

Anyone is using Scaleway S3 (Europe's empowering cloud provider | Scaleway) as a backup storage. In the last two weeks we are experiencing a LOT of aborted backup. The worst part is that the backup process even fail to terminate in error and we need to kill the process manually. Note: In...