Issue Using Scaleway S3 for Plesk backups

[carini]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

Plesk Obsidian v18.0.63_build1800240902.09

Anyone is using Scaleway S3 (Europe's empowering cloud provider | Scaleway) as a backup storage.

In the last two weeks we are experiencing a LOT of aborted backup. The worst part is that the backup process even fail to terminate in error and we need to kill the process manually.

Note:

In panel.ini a maximum timeout and maximum number of tries has already been set:

[ext-s3-backup]


; https://talk.plesk.com/threads/amazon-s3-backup-connecting-to-scaleway-object-storage.357132/
RegionForCustomEndpoint = fr-par


ConnectionTimeout = 120
MaxResumeAttempts = 20
MaxResumeFailures = 60

But if I look at backup process i find the backup process stuck

Mon Oct 14 07:01:43 CEST 2024

    PID    PPID USER       TT       STAT %CPU NLWP     TIME %MEM        RSS        DRS       SIZE                  STARTED CMD
 897195  788641 root       ?        SN    0.0    1 00:00:02  0.6      50056     203246      43916 Mon Oct 14 05:42:10 2024  |       \_ /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /opt/psa/admin/sbin/backup_restore_helper --extension-transport ext://s3-backup/server/ -operation open-write -path backup_2410140424.tar28

The connection with Scaleway is in ESTAB state, but apparently there is no traffic

Netid   State        Recv-Q   Send-Q                       Local Address:Port                                     Peer Address:Port                             Process
tcp     ESTAB        0        0                                 10.5.0.5:58960                                    51.159.62.19:443                               users:(("sw-engine",pid=897195,fd=11))

Anyone with the same problem?

Scaleway worked almost fine since now and we are struggling to find a good alternative solution at a cheap price

 

[Maarten]

Backblaze Cloud Storage B2 is a solid alternative. It offers affordable pricing and has data centers in the EU as well. You can find more information on connecting Plesk to Backblaze here:

Resolved - Connect to Backblaze B2 (S3-compatible)

Hi all, Backblaze have released an S3 compatible API. I have been using Scaleway but wish to migrate to Backblaze B2. Has anyone figured out how to get this working? I get the error: `Error: Unable to upload a file to the storage: Backblaze does not support the 'x-amz-request-payer' header...

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