Recent content by Chanan

Sad to report that the problem with ModSecurity persists after reinstalling it yesterday. Obviously an issue with permissions. Which user must have read permissions to view the configuration file? Right now, only "psaadm" has read & execute permissions.

Thanks. I've reinstalled ModSecurity using the command prompt: plesk installer --select-release-current --remove-component modsecurity plesk installer --select-release-current --install-component modsecurity Hopefully, this would resolve the ModSecurity related problems. Thanks again.

Well, just to sum it all up: the ModSecurity is still raising errors: ------------- The description for Event ID 1 from source ModSecurity cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or...

Resolved it now: Issue was related to ModSecurity, which blocked access to the "Updates and Upgrades" page. Deactivating ModSecurity solved the problems. Issue began when we noticed ModSecurity errors in the Event Log: the module couldn't access its configuration files. We thought we might...

Thanks for this. Tried "plesk repair all" (the "installation" aspect is not available in my case). A minor problem was detected and fixed in the "sessions" db table. Restarted the server. The 404 issue remains. The URL is...

After the last automatic update (Nov. 22), I can't access the "Updates and Upgrades" page anymore. It gets me a 404 Page Not Found error. Any clue how to resolve this? My version is Plesk Onyx 17.5.3 Update #29 , last updated at Nov 22, 2017 12:10 AM. Server is Windows Server 2012 r2...