Recent content by Daniel Richards

Hi there, I have a server with about 8 wordpress domains hosted on it. There's more than enough power for this. It was all going really well, However a few months ago, the initial server response time suddenly dropped for all domains (even just a initial basic wordpress with default theme and...

thank you for anyone else having this issue. In /etc/logrotate.d/ there were two files serving the same purpose. One was called 'httpsd' the other was called 'plesk'

Hi there, I regularly get this message from Anacron job: /etc/cron.daily/logrotate: error: plesk:1 duplicate log entry for /var/log/plesk/httpsd_access_log Any ideas how to fix it?

Hi Mark, The issue only manifests itself when the PHP hander is changed to mod_lsapi. Wordpress Toolkit works fine wth CageFS is PHP-FPM is used, but it means we have to forego some of the benefits of cloudlinux, such as mod_lsapi, PHP Selector, and CRIU. We haven't encountered any problems...

In recent days we've come across a new issue involving painfully slow Plesk Advisor, and an inability to use the Plesk Update function. We have found the trigger for this behaviour, which doesn't appear to be documented yet by Plesk. This is on Plesk Onyx 17.8 update 38 on dedicated servers in...

@zanuda I wonder if there is any update from the devs on their progress towards resolving this bug?

Hi @Laurence@ sorry I forgot to reply. This bug remains unresolved. We like alt-php mostly for the convenience that is brought by using PHP selector We started testing mod_lsapi (and alt-php) and the claims they make around performance, reliability, and ease of configuration vs that for...

Thank you @themew for the time taken to respond. It is google webmaster tools that have alerted me to the problem. It's intermittent, with some requests for robots.txt working fine with 200, and others resulting in a 301 redirect which is reported in webmaster tools as a failure. The request...

I'm having a strange issue where google can see robot.txt exists but cannot always read it. I've tried all of the obvious like encoding, permissions etc etc, but no joy. I look in /var/log/nginx/access.log and I find 66.249.69.26 - - [23/Jul/2018:05:36:36 +0000] "GET /robots.txt HTTP/1.1"...

Thank you. Is there any update on this?

TITLE: Wordpress Toolkit incompatible with CLoudlinux CageFS PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Cloudlinux 7.4 & 7.5, Plesk Onyx 17.5 & Plesk Onyx 17.8 PHP 7.0, PHP 7.1, PHP 7.2 PROBLEM DESCRIPTION: When using Cloudlinux alt-php LSAPI the Wordpress Toolkit stops working. The...

Hi Mark, This is the answer that I have from cloudlinux, they believe it to be a design issue of the plesk wordpress toolkit causing these problems. Have you experienced this too? Here's the workaround suggested by cloudlinux until Plesk fix it. find /opt/alt/php72/etc/php.d.all -name '*.ini'...

When changing a domain to use the cloudlinux PHP LSAPI 7.2 the wordpress toolkit fails. After the change I can still use the toolkit to connect to the wordpress installation until it is rescanned, at which point it disconnects with simply the error 'syntax error' displayed. Detaching,and...

Hi, thank you. I have reviewed the logs and are seeing notify messages sent, but they are not received by the third party secondary nameservers. There aren't any entries in named.conf relating to notify. How does plesk choose the ip to send the notify message too? I need to send them not to...

Hi there, I have plesk onyx configured as a master dns server which transfers via AXFR the dns xone changes to a 3rd party secondary dns solution. AXFR is working fine, but the 3rd party secondary dns is saying that plesk is not sending a NOTIFY command upon dns change. I'm wondering if this...