Recent content by dbmtrde

Since this is a massive and ongoing pain point for all of us and generates completely unnecessary support tickets from clients, I decided to take this straight to Microsoft. I just created an official feature request on the Microsoft Feedback Portal demanding support for the RFC 6154...

No problem at all ;) It was just a quick note on that point. I managed to resolve the issue afterwards using an event handler, a trigger and a Bash script. However, I undid the whole thing with a rollback because I found tinkering with it too much work, even though the approach worked just...

Thank you for the information, this matches most of what I found digging into it — the RFC 6154 / special-use situation and Outlook's inconsistent handling in particular. One thing I'd push back on slightly, based on what I actually observed on my own server (Plesk 18.0.79, Dovecot 2.4.4): the...

Hi everyone, I'd be curious how other Plesk admins handle the following: when a new mailbox is created, Plesk always provisions the IMAP default folders (Sent, Drafts, Trash, Junk) in English — regardless of the panel language or server locale. Honestly, this surprised me. Localizing the panel...

Hi again, just as a follow-up and as a note for anyone else running into the same issue: If SpamAssassin is manually configured to use a central Bayes database, for example via: use_bayes 1 bayes_path /var/lib/spamassassin/bayes bayes_file_mode 0777 then SpamAssassin scanning does in fact...

I would also welcome such a feature because I had to learn the hard way that automatic updates were not a good idea, even in the middle of my vacation.

Thank you very much for your reply and clarification. I didn’t know that Plesk creates a separate Bayes database per mailbox – this information explains everything. It would be helpful if this was mentioned more clearly in the KB articles, so that others don’t run into the same confusion.

Hello everyone, I’ve been troubleshooting SpamAssassin on my Plesk server (**Ubuntu 24.04, Plesk Obsidian 18.0.72 Update 3 **, `psa-spamassassin` installed) and discovered what looks like either a bug or at least very confusing behavior. 1. Expectation according to Plesk documentation Plesk KB...