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Twitter- Server operating system version
- Ubuntu 24.04
- Plesk version and microupdate number
- Plesk Obsidian 18.0.79.2
Hi everyone,
I'd be curious how other Plesk admins handle the following: when a new mailbox is created, Plesk always provisions the IMAP default folders (Sent, Drafts, Trash, Junk) in English — regardless of the panel language or server locale.
Honestly, this surprised me. Localizing the panel UI, email templates, and notifications is one thing, but the actual mail folders a customer looks at every day are arguably more basic than any of that. Every non-technical customer just expects their inbox to be in their own language — nobody thinks to ask for it, it's assumed. For a product that's fully translated into dozens of languages otherwise, it feels like a fairly fundamental gap that this wasn't addressed from the start.
For non-English customers this means: even if the mail client itself is set to German (e.g. a German-language Outlook), the folders still show up as "Sent", "Drafts", "Trash" rather than being translated — because Outlook and other clients pick up the folder names from the server, not from their own UI language. The only way around this is customizing the Dovecot configuration yourself, and even then Plesk's own mailbox provisioning doesn't respect it, so the English folders keep getting created alongside the translated ones.
Specific questions for you:
Thanks!
I'd be curious how other Plesk admins handle the following: when a new mailbox is created, Plesk always provisions the IMAP default folders (Sent, Drafts, Trash, Junk) in English — regardless of the panel language or server locale.
Honestly, this surprised me. Localizing the panel UI, email templates, and notifications is one thing, but the actual mail folders a customer looks at every day are arguably more basic than any of that. Every non-technical customer just expects their inbox to be in their own language — nobody thinks to ask for it, it's assumed. For a product that's fully translated into dozens of languages otherwise, it feels like a fairly fundamental gap that this wasn't addressed from the start.
For non-English customers this means: even if the mail client itself is set to German (e.g. a German-language Outlook), the folders still show up as "Sent", "Drafts", "Trash" rather than being translated — because Outlook and other clients pick up the folder names from the server, not from their own UI language. The only way around this is customizing the Dovecot configuration yourself, and even then Plesk's own mailbox provisioning doesn't respect it, so the English folders keep getting created alongside the translated ones.
Specific questions for you:
- Do you localize IMAP folder names on your servers, and if so, how?
- Is there a way that reliably applies to every new mailbox (not just as a one-off fix afterward), without getting overwritten on the next Plesk update?
- Does anyone use a server-wide locale setting that handles this automatically, or is it fundamentally something you have to patch per mailbox?
- Has anyone had luck solving this through an official Plesk extension/module instead of building something custom?
Thanks!
