Recent content by Dimitra

I'll try asking there. Thank you very much!

Hi Peter, thank you for your quick reply. Is there a page we can find the correct permissions for the subfolders and files too? Because it's also all the subfolders and files that have 777 permisisons. Thanks.

Hello again, The problem occured again after a few days, deleting different files than before. The error log writes: 2023-09-13 17:09:24.449414 [NOTICE] [2651111] [T4] [185.220.101.10:15646:HTTP2-1#APVH_domain.com:443:MODSEC] mod_security rule [id "77350212"] at...

So, after digging deeper into the logs, we found out the following. 1.There are some security mod rules triggered but the plugins/themes they are refering too don't exist in our installation. The triggers are: [1157760] [T0] [ModSecurity] failed to parse a modsec variable. while parsing: IM360...

One more question. If a plugin/theme has deleted the files, would they be in the .trash folder? Oh and something else we just found out. Inside the httpdocs of the site, there is a file time.php with just a date print: $current_date = date('d/m/Y == H:i:s'); echo $current_date; I see it was...

Hi Peter, Thank you for your quick reply. There are no plugins in auto-update and the update happened many days before the problem. Is there a possibility this is some sort of hacking and Imunify is unable to find it? I''d prefer to avoid enabling Debug as this is a production site.

Hello, We are facing a strange issue with a wordpress website. Three weeks ago, we updated the theme and some wordpress plugins. About a week after that, the wp-content/themes folder completely disappeared and as a result the site's styling broke. We managed to fix it by recovering the themes...

Hi everyone, For the past 3 weeks something strange has been happening in a wordpress website we are supporting. About every 3 days, the site is unable to find the active theme, thous resulting in errors. The wp-content/themes folder is either completely missing or is unable to be found by the...