Recent content by earthskater

Thank you, and although this thread is about Linux, the same applies to Windows. I assume the solution will involve adding the option to set the default Preferred Domain in both Plesk panel service plans and CBM plans.

Need option in Service Plans or CBM Plans to change Preferred Domain We think the bug/issue here is that, even currently, there is no option in Service Plans or CBM Plans to set the Preferred Domain. So all new subscriptions are provisioned with domain.tld as the preferred domain (PLESK...

1) Plesk Panel > Home> Customers> 2) Click More > Edit Contact Info 3) A new window opens with the CBM home page but no ability to edit the panel contact info I can edit the customer contact info. in CBM (billing manager) but not in the plesk panel. I need to edit the plesk...

Similar issue on Windows I used the following shortcut... Solution: 1) Suspended the customer account in the plesk hosting panel 2) Activated the customer account in the plesk hosting panel Issue: 0) Previously, had disabled the domain/subscription/customer in plesk hosting panel...

I can't seem to figure out how to delete a credit from a customer account in Customer Business Manager (CBM). Is there a way to make the credit negative or delete the credit from the customer?

Thank you for the update, much appreciated!

Can someone from Plesk respond on this how-to question?

Solution: Frontpage works in FTP mode without FP extensions. So, when connecting to the site with FP, use FTP for the site address like ftp://ftp.yourdomain.com then follow the prompts and choose FTP connection.

It looks like declined transactions are retried 6 times each day. Is there any way to change that to be less, like twice daily.

RTR Requires additional license Any chance to get FPSE working without purchasing the license from RTR?

Windows Mailenable standard does include IMAP support There is some other reason HORDE is not creating the sent mail folder by default (under the mail enable post office folder for the email account). Atmail does work fine and sent mail folders are created when atmail is enabled instead of...

RE: Windows Plesk 10.4.x The workaround that Parallels recommended to us in the end was to not change IP address using the Plesk panel > Subscription > website & domains > web hosting access. INSTEAD, only change IP in the Plesk Panel > Subscription > More (TAB) > Change hosting settings...

I'm seeing this error but on Windows: With the error: There is no IP address (IP) in the pool When you change the IP address of a subscription in Web Hosting Access in plesk > subscriptions > click subscription > click webites & domains tab > web hosting access, to a dedicated IP for...

How can I set the default 404 url (ex. to be /404.php) for all new domains created in plesk by default? Can I just update the default website directly in IIS and assume plesk uses that default website as the template for those settings such error documents?