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CBM - How to change the number of retry attempts for declined transactions

Discussion in 'Plesk 11.x for Windows' started by earthskater, Aug 10, 2012.

  1. earthskater

    earthskater New Pleskian

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    It looks like declined transactions are retried 6 times each day. Is there any way to change that to be less, like twice daily.
     
  2. earthskater

    earthskater New Pleskian

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    Can someone from Plesk respond on this how-to question?
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    AFAIK it is hardcoded. Looks like it works through ProcessPaymentQueue task which start each 4 hours. You can increase interval of running this task but it affects interval of all transactions but not only declined.
    Also you can disable processing of declined transactions in All Settings > Automatic Payments and process them manually.
     
  4. earthskater

    earthskater New Pleskian

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    Thank you for the update, much appreciated!
     
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