• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by EvgeniyKovrizhnikov

  1. EvgeniyKovrizhnikov

    Issue Character set 'utf8mb3' is not supported by .Net Framework

    Hello, @riick. To be honest - it sounds a little bit strange, that you didn't face the problem with your old server, because the problem is typical for MariaDB 10.6. From MariaDB 10.6 default char set for utf8 was changed from utf8mb4 to utf8mb3. Maybe you have custom my.ini in the old server...
  2. EvgeniyKovrizhnikov

    Issue Command Line Utilities: Cannot set ACL for MySQL User?

    Hi, @adamsargant . You can use update-dbuser command to update the ACL. Something like this: plesk bin database --update-dbuser dbuser -set-acl 1.2.3.4,4.3.2.1 -server localhost:3306
  3. EvgeniyKovrizhnikov

    Question No *accdb ODBC driver available.

    It's not a part of panel.ini or any other config and can not be modified safely, if you are interested about this aspect of building.
  4. EvgeniyKovrizhnikov

    Issue How to remove 403 error for some images uploaded via Plesk ?

    Hello, @Leta. It looks like the problem with DoS preventing. I think you could try the following article - https://support.plesk.com/hc/en-us/articles/16752461985943-Some-pages-of-a-website-on-Plesk-for-Windows-return-403 .
  5. EvgeniyKovrizhnikov

    Question No *accdb ODBC driver available.

    Hello, @AlexLaforge. Unfortunately, there is no way to add any custom ODBC driver to Plesk. But if you want to see support of some specific ODBC driver - you can create a feature suggestion using UserVoce.
  6. EvgeniyKovrizhnikov

    Issue Server Error 403 Forbidden You do not have permission to access this document.

    Hi. "Unsupported file format" most possibly means that file doesn't recognized as test file. Could you please show the output of next command: # file /var/www/vhosts/<your subscription domain>/httpdocs/config.ini For usual ini file, there should be something like "myfile.ini: ASCII text". If...
  7. EvgeniyKovrizhnikov

    Question What does this domain setting do: "SSL/TLS certificate for mail "

    Hello. This option actually secure mail service connection by your domain certificate. You can read more in the related Plesk guide
  8. EvgeniyKovrizhnikov

    Resolved Cloning into bare repository '/var/www/vhosts/rapidshoper.com/git/laravel_c3fdb1'... fatal: could not read Username for 'https:/

    Hello. According to your screenshot - you provide an HTTP address as a repository URL. But authorization by SSH Key works only with SSH cloning. So you should go to your GitHub repository, find Clone option and choose SSH. After that, you will get a URL, that looks like...
  9. EvgeniyKovrizhnikov

    Resolved schedule operations after git pull event

    Looks like the problem is in disabled SSH access in hosting settings. You can use this KB article - How to grant a subscription user SSH/SFTP access to its home directory in Plesk - Support Cases from Plesk Knowledge Base. I think that every option except "forbidden: or "chrooted" will works...
  10. EvgeniyKovrizhnikov

    Issue Want to Change Max Upload File Size to 512mb or even 1gb for WordPress on Obsidian

    Hello, You can try to add few more options to Nginx and Apache from articles https://support.plesk.com/hc/en-us/articles/12376956284695-How-to-upload-large-files-to-a-website-hosted-in-Plesk and https://support.plesk.com/hc/en-us/articles/12377537186711
  11. EvgeniyKovrizhnikov

    Issue Plesk panel says update available, CLI says server already has the latest version

    Hello, Upgrade to the latest version major doesn't happen right after release. All Plesk servers are upgrading from the previous version to the latest by small bunches during 4–5 weeks after release. So if most of your server already upgraded to the latest version, and few still don't - it's...
  12. EvgeniyKovrizhnikov

    Resolved schedule operations after git pull event

    Hello, If you are using Git extension to pull your changes from a remote repo, you can use Deploy Action in Domain -> Git -> Settings (lower right corner of Git overview card). There you can enable "Enable additional deployment actions" checkbox and write any shell code you want. This code will...
  13. EvgeniyKovrizhnikov

    Issue [PPP-61978] Asp.net Settings not Accessible after 18.0.54 Update

    Hello, Thank you for the information, bug PPP-61978 confirmed. Unfortunately, there is no workaround available, but we will fix the issue in one of nearest upcoming releases.
  14. EvgeniyKovrizhnikov

    Issue How to configure SSL on website of Plesk

    Hi. I checked URLs from the screenshots, and right now it looks, like you have assigned domain certificate (mystifying-cray.3-11-62-26.plesk.page) as a Plesk Panel certificate, because https://3-11-62-26.plesk.page/ is secured by this certificate. But mystifying-cray.3-11-62-26.plesk.page site...
  15. EvgeniyKovrizhnikov

    Resolved Issue with Plesk extensions

    Hello all. Thank you for the information. The issue is caused by recently discovered bug #EXTGIT-232 which will be fixed in the nearest Git extension update. As a temporary workaround, following KB article could be used...
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