Recent content by Evgeny

Hi, do you have any customizations that can add files into doc root? Which files do you have in document root? WP Toolkit can choose another directory for ordinary installation if target directory isn't empty, but for auto-install WP Toolkit should force install WP into doc root.

Which WP Toolkit version do you have? In 6.3 version you have a feature to ignore vulnerabilities by CVSS Score (it means that you don't receive notification about these vulnerabilities and your site isn't marked as vulnerable), In 6.4 we have improved version of this feature that helps you to...

GUID means unique identifier and usually values of this column are not changed. So if you use sync data or any another tool to partially copy data, GUIDs stays unchanged and any posts that created on dev env still have GUIDs that mention dev url.

if this issue appeared recently, so something was changed. Do you switch PHP handler or something else? Maybe you install new plugins or themes? Do you have other php warning\notices\etc in error log file? Also, as I mentioned above, if you check your site there may be a text at the top of page...

any errors in the code can trigger this message. For example you can switch php version of this site, it leads to show deprecations and these deprecation occurs before maintenance.php script does its work. Could you check logs\raw http responses for other warning\deprecation\error messages?

@davidlp could you share the plugin name? or it is a private plugin?

Do you have any caching plugins on your site? There can be a case when you have that one, and that stores cache of the both sites in the same place, for example in redis\memcache or something else, the last wins and overwrites all data. When you clone your site, WP Toolkit regenerate some...

If you have Apache for request processing, this rule has no sense because WordPress creates .htaccess file for such URLs and they can be processed by Apache. If you don't have Apache and enable permalinks in WordPress, none can process these links and all requests lead to 404 error. If you...

Yes, it can cause this issue. So if you fix these permission and then something recreates these folders with excess permissions - the issue will reappear.

I have faced this issue some time ago. The root cause was that a WP plugin creates files and give excess file permissions explicitly. or any 3rdparty software may do the same things. I can advice you to check files and find which file or directory has a strange permission and that file may point...

The first of all - reset browser's cache. If your browser requests this image it continue showing image (origin or stub) from cache. Could you describe your configuration? I guess you have site.tld for CDN, origin.site.tld for origin site on plesk with enabled hotlink protection. In this case...

WordPress directory must match the following requirements: contain wp-content folder; contain wp-includes folder; contain the wp-config.php file in the current or parent directory. For any other configuration WPTK may incorrectly detect the "main" WordPress path that is used for interaction...

Looks like the issue isn't related to SSLIt extension because these characters appear after the end of email template layout. What email client do you use? Is there something that can modify emails like anti-spam or antivirus checker? Maybe something spoils email message after sending? Could...

What about database servers (T&S > Database Servers)? All of them are available? Is it a local server or remote? Only database servers registered in Plesk matter.

Just questions: how many WordPress sites\databases do you already have, and how many databases are allowed by service plan for this subscription? Default service plan allows 10 databases per subscription.