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Recent content by Faris Raouf

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    Question Add additional Disk to Plesk

    It isn't as simple as that, I'm afraid. By default, Plesk stores all website data in /var/www/vhosts and all mail in /var/qmail/. Databases are stored in /var/lib/mysql. You can tell Plesk to store website data somewhere else, and email somewhere else. See, for example...
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    Amazon Glacier Integration.

    OK...the mystery is solved. It turns out that Backblaze B2 is not fully supported after all. We therefore have to wait for better support before older backups are actually deleted. In the meantime we will have to manually delete older backups via the B2 control panel.
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    Amazon Glacier Integration.

    OK. Update: We need to wait at least 24 hours now. I set a bucket to "keep only last version", waiting 10 minutes (B2 days it can take 10 minutes for a new policy to apply). This is the equivalent of a manual lifecycle rule of DeleteAfterHiding set to 1 day (you cannot set 0 days). I then...
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    Amazon Glacier Integration.

    I'm currently investigating this. Older backups are definitely not being deleted. Part of it is related to the default B2 bucket policy of keeping all file versions. Logically this should not matter because we are uploading a new file with a new name each time. However, it appears the S3...
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    Issue Strange apache log

    Don't worry about it. I had a huge panic over it myself, thinking maybe there was disk corruption or something. But all it is is the log viewer trying to display compressed logs (once that have been compressed by logrotate) as plain text. It is a know bug and should be resolved shortly. In...
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    Resolved TLS Negotiation failed, the certificate doesn't match the host.

    Ooh! What happens when you use -servername not_my_domain.tld ? Also is that certificate valid (i.e. not expired)? If you use Outlook, it will show you the certificate it sees, if it is not valid for the domain that's been entered (for pop or smtp) or has expired. Might be worth trying, first...
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    Resolved TLS Negotiation failed, the certificate doesn't match the host.

    That's great news! I've done my good deed for the day and I can reward myself with some chocolate :-)
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    Resolved TLS Negotiation failed, the certificate doesn't match the host.

    The "Default Certificate" is a certificate generated by Plesk itself at Installation time. It is a "self-signed" certificate and Gmail and all other email programs will not accept it as being valid. You should not use it. Instead, maybe you should select the Lets Encrypt Certificate that you...
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    Resolved TLS Negotiation failed, the certificate doesn't match the host.

    No. That tick box is for webmail (Roundcube or Horde on Plesk itself). It has no effect on the problem in question. I can't tell for sure, but it looks like you are running Plesk Onyx, yes? You need to go to Tools & Settings > SSL/TLS Certificates. On that page, there is a section that talks...
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    Resolved TLS Negotiation failed, the certificate doesn't match the host.

    OK, this is really simple. I think some people are chasing a red herring. The key is in the actual error message: "TLS Negotiation failed, the certificate doesn't match the host" It is just the SSL/TLS certificate that's the problem. In Onyx, and earlier, the email server (Postfix) can only...
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    Amazon Glacier Integration.

    Hi Jojo. To be honest, I have discovered that using Glacier DIRECTLY for Plesk backup storage is not ideal. Have you looked at Wasabi? (search wasabi s3). Wasabi uses the same API as S3 and is pretty much interchangeable. They charge $5.99 per TB which is much less than S3 Standard (note...
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    Issue Plesk Mail With Android Gmail

    This must be something new on the Gmail side. I've never seen this error before. Normally Gmail is happy no matter what certificate is configured on the Plesk email server side. It is easy enough to deal with, so don't worry. When an email client (program, app, or Gmail as an email client in...
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    Resolved Plesk Onyx & CentOS 7.4 compatible?

    That's really cool. Thanks Danami. DO suggested adding the ip route add (etc) to rc.local. This does work (as long as you chmod +x), but as it runs AFTER pretty much everything else on boot, certain things are not happy - e.g. ntpd cannot get the correct time and the hardware clock is one hour...
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    Resolved Plesk Onyx & CentOS 7.4 compatible?

    I'd really appreciate your assistance. Can you tell me how you restored the default route? I've lost network connectivity on one droplet after upgrading to 7.4 then rebooting. And on another, although it is working and has network connectivity and has been rebooted, there doesn't appear to be a...
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    SMTP Valid Hostname > Reverse DNS is not a valid Hostname

    I came across this issue and wanted to provide a very simple explanation: If you see "Your Reverse DNS Record (PTR) is not a valid host name" in your MXToolbox results, do not worry. Your email will be delivered. If it is not being delivered, the issue is something else. In plain English, the...
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