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Recent content by fdefrancesco

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    Issue Onyx on Windows: one customer can't login, FTP works

    Update: I noticed that the Domain is missing for this Hosting account on the Plesk admin UI. Maybe this is the reason. What can I do to restore the Domain? Thank you.
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    Issue Onyx on Windows: one customer can't login, FTP works

    Hi, after updating from 17.0 to 17.5 (on Windows 2012), one customer can't login to the Plesk interface. I changed the password, suspended/unsuspended the account via the Admin UI, nothing seems to help. Oddly enough, FTP access works perfectly for that account, and other accounts can login to...
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