Recent content by Hangover2

@Sebahat.hadzhi Correct, we could not reproduce the initial issue in our own tests using eM Client and a test mailbox. We did not consider that the email client could be the cause, as we assumed it was a server-side issue only.

@Sebahat.hadzhi Yes, I can confirm that. The affected mailbox was using Outlook, as stated in my initial post.

We have investigated the issue further, as additional problems with mailboxes under the affected client domain have continued to emerge. It is now evident that the Plesk feature for moving domains to other subscriptions—or creating a new subscription from an existing domain—is buggy when it...

Hello, We are currently facing a strange anomaly with the outgoing mail control. The system is configured to restrict: - 60 emails per hour per mailbox - 180 emails per hour at the domain level - 240 emails per hour at the subscription level Despite these settings, one client was able to...

@Sebahat.hadzhi I can confirm that the problematic subscription belongs to an administrator. I just tested it with a regular customer, and everything works as expected in that case.

@Sebahat.hadzhi The repair utility did not resolve the issue. We have already regenerated the entire configuration and even performed a full server reboot just in case. We also tested the new version on another server, where the protection worked as expected. The only obvious difference between...

@Kaspar Are you running your PHP as a dedicated FPM application? Switching the PHP version (regenerating and reloading the PHP config) has no effect for us. And of course, the "Hosting performance settings management" permission has been disabled in the service plan.

@Sebahat.hadzhi The bug still exists for us. We performed a quick test under Plesk Obsidian 18.0.70 Update #1 with PHP 8.3.21, running PHP as a dedicated FPM application served by Nginx. The values can still be overridden, as demonstrated in our example above. The PHP-FPM configuration file...

@nethubonline The migrator still has many silly bugs and missing features that make migrating mailboxes a real headache. Besides the one already mentioned, be aware that webmail contacts and settings (e.g., from Roundcube) are not transferred. So, if your users are enthusiastic webmail users...

Is there any plan to support older compressed log files in the detailed view of the logs section? We have daily log rotation, which results in "No results" being shown in the detailed view if the email log is older than one day. This makes it very difficult to investigate issues in depth, as we...

Hello, In the past, the Plesk Watchdog extension was bundled with rkhunter. We tried out the new Watchdog v3.x release from early March 2025. Since then, the security report shows the following error every week: /opt/psa/admin/sbin/modules/watchdog/schedule: 8...

@Sebahat.hadzhi Is there any update on the outcome of your discussion with the team? I still consider this a significant bug in Plesk, and it's now been open for nearly a year.

@Alex Presland In our case, the issue also occurs when the database name contains a '-' symbol and the table is of type MyISAM. As a workaround - if possible, switching to InnoDB already resolves the startup hiccup, since MariaDB has not patched the issue yet.

@Pascal_Netenvie You can find a log about those rejected message in /var/log/maillog or the specific mail log of your operation system. Search for REJECT message as outgoing mail rate limits are exceeded . The extra information provided by from= and to= can help to identify the root cause...

I can recommend it. We have been using b.barracudacentral.org and bl.spamcop.net for our clients for many years now without major problems.