Recent content by Helen Pang

Hi Parallels, Do you have FTP Antivirus Scan like some of the other Control Panel provide, for e.g. like cPanel, they have this function call: FTP File Scan, FTP Anti-Virus? thanks.

Hi, May I know if Plesk Panel Windows 9.5 support WCF? Will it cause any problem to Plesk Panel if we install the module? Hope to get any reply soon. Thanks. Regards, Helen

Then, I found below log: LoadedModule[114]=C:\Program Files (x86)\Parallels\Plesk\admin\modules\php_openssl.dll LoadedModule[115]=C:\Program Files (x86)\Parallels\Plesk\admin\modules\php_pdo.dll LoadedModule[116]=C:\Program Files (x86)\Parallels\Plesk\admin\modules\php_pdo_sqlite.dll...

I've disabled the sso.exe but still can't access. C:\Program Files (x86)\Parallels\Plesk\bin>sso.exe -d SUCCESS: SSO disabled Any other way?

May I know how do I disable the SSO? Please provide the steps. Thanks

Btw, this is for Plesk Panel Windows 9.5 running in Windows Server 2008

Hi, I can view the login page for the Plesk Control Panel, I'm using Plesk Panel 9.5. But I cannot access to it, there's no error message, but when I entered the username and password, it'll redirect back to the Login Page again, it won't go into the system at all. But if I entered the...

I've put the file index.asp in the %plesk_vhosts%\default\htdocs but it still showing Parallels Default Page, any idea how to make it work?

Hi, We've just upgraded the PHP version from 5.1.6 to 5.2.17-1.el5.art but we've received complaints from customer that their website having problem to connect to external MySQL DB (cause we don't use the local MySQL server) The error seems like : the php library version is different with...

Hello.. Any other solution on this? If we upgrade to newer version of Plesk, will it help? For e.g. version 9.5.3.

Yes, corrent we are installed vcredist_x64.exe.

Hi, I'm using Plesk Panel Windows 9.5, it's not working out of sudden today and show the below error when we tried to access: ERROR: Exception Execute C:\Program Files (x86)\Parallels\Plesk\admin\bin\vzutil.exe failed: Additionally, an exception has occurred while trying to report...

We have replace statistic.exe file but still get same error when try to update statistic. Access is denied. (Error code 5) at Create mutex with name 'Global\PleskStatisticsBusinessLock'

We are having problem with statistics. Some of the domain statistic is not updated. Get below error when try update statistics. C:\Program Files (x86)\Parallels\Plesk\admin\bin>statistics.exe Access is denied. (Error code 5) at Create mutex with name 'Global\PleskStatisticsBusinessLock'...

Hi, There's this customer, their website is running a CMS on ASP.NET 2.0, but it shows below error when we click to submit something try to access the menu in the system. below the coding for their web.config file. thanks.