Recent content by Jens Johansson

Hello, @Sebahat.hadzhi. Thank you exactly that was the problem. Thanks again for solving.

Username: TITLE GraphQL Error when opening Mass Email Notifications PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.73#3, CloudLinux 8.10 PROBLEM DESCRIPTION When I try to create or send Mass Email Notifications. Plesk shows an error page with the following...

The better solution is to use the new fail2ban filter for dovecot 2.4, found here: https://raw.githubusercontent.com/fail2ban/fail2ban/refs/heads/master/config/filter.d/dovecot.conf

Username: TITLE fail2ban plesk-doecot not matching failed logins PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.73#3 CloudLinux 8.10 PROBLEM DESCRIPTION The log format of dovecot for failed logins has changed. This is why the fail2ban plesk-dovecot jail is no...

@Sebahat.hadzhi Thank you for registering this as a bug. The domain which is in postconf myhostname is allready added to IgnoreMailFrom, but the problem remains. Those Delivery Status Notifications are still defered by dmarc controll.

@LRLD I forgot to mention, that I have a valid SPF for the parrent domain as well.

Hi, we got a problem with mail Delivery Status Notifications (DSN) sent from MAILER-DAEMON@<hostname>. Those reports are classified as spam by DMARC rules. This problem arises when a customer sends an email to another customer on the same server and requests a Delivery Status Notification for...

Hi, I noticed an issue or inconsistency with the UI for creation of a new database. The default value under access control is "Allow remote connections from any host" but it should be "Allow local connections only" because that is, what we configured in tools and settings under database hosting...

Thank you @Martin Dias! Through the debug logs I was able to identify, that there where multiple files without read permission. They where the reason for the failed copy operation.

Hi there, I got an error with the WP Toolkit. When I try to back one of the websites up, I got the error message: "Failed to copy file /var/www/vhosts/example.com/httpdocs/wp-admin/. to /var/www/vhosts/example.com/.wp-toolkit/backups/20/files/wp-admin" What I tried so far with out success...

@JVG Thank you very much that solved the problem. Now that I think of it, it's very obvious, but I didn't check for that.

Hi, one of our server is not rotating their logs (maillog, maillog.processed, fail2ban.log, messages, secure, etc.). I made sure that /etc/cron.daily/logrotate is present. rsyslog is installed and active. To fix the issue I tried to move the file /usr/local/psa/var/logrotate.status and...

Thank you for your answer. I was not quit, what I needed, but may have helped. I followed your workaround until step 5 "Rename the domain in question." But then I did things differently. I renamed the folder /var/www/vhosts/oldname.example.com to /var/www/vhosts/oldname.example.com2, then...

"plesk repair all example.com" sadly didn't help or do anything, there where no errors. I found this in the Plesk panel log: 251743:667d1eea2125e ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/usermng' '--mod-user' '--old-user=user1' '--new-user=user1'...

Hi there, I got a curious situation. Normally, when you rename the main domain of a subscription, Plesk automatically renames the folder within /var/www/vhosts/ accordingly. But this didn't happen. The folder name stayed the same, as the domain name was before. Does anyone have an idea how to...