Resolved WP Toolkit failed to copy file /wp-admin/.

[Jens Johansson]

Server operating system version

AlmaLinux 8.10 (Cerulean Leopard)

Plesk version and microupdate number

18.0.64 #1, WP Toolkit Version 6.5.4-8879

Hi there,

I got an error with the WP Toolkit. When I try to back one of the websites up, I got the error message: "Failed to copy file /var/www/vhosts/example.com/httpdocs/wp-admin/. to /var/www/vhosts/example.com/.wp-toolkit/backups/20/files/wp-admin"

What I tried so far with out success:

• Detach and reattach the WordPress instance
• Repair the filesystem with Plesk
• Delete entries in the wp-toolkit.sqlite3 db manually as discribed here

Anyone got a clue, why the backup fails and what I can do to resolve the issue?

 

[Martin Dias]

When you enable debug mode, do you get any additional information with the error?

https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode

 

[Jens Johansson]

Thank you @Martin Dias! Through the debug logs I was able to identify, that there where multiple files without read permission. They where the reason for the failed copy operation.