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Recent content by Justin Clarke

  1. J

    Unable to obtain secret key for passwords encryption.

    I know you have fixed this by now but to help other users the fix for this error is here: http://forum.parallels.com/showthread.php?t=263770 Thanks.
  2. J

    secret_key file

    Thanks Igor this worked.
  3. J

    ERROR while trying to untar named run-root directory structure

    No problem. I have also updated the link to http://autoinstall.plesk.com/ as the original IP address didn't seem to work anymore. I still use it myself all the time as they still haven't sorted this as of v11.0.9! Thanks.
  4. J

    Upgrade from v10 to v11. Error: The license key is invalid.

    This can be closed as resolved. I went to my hosting supplier 1&1 and they sorted out the license key for me.
  5. J

    Upgrade from v10 to v11. Error: The license key is invalid.

    PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE psa-11.0.9-cos5.build110120608.16 PROBLEM DESCRIPTION After upgrading from Plesk v10 to v11 (11.0.9) I cannot access the server through 8443 as it is complaining about: Error: The license key is invalid. In order to use the...
  6. J

    Plesk 11 installation reported failed on psa-watchdog conflict with monit

    Hi, I have just upgraded to v11 from v10 and wanted to check the installation order as my upgrade reported as failed due to: Installing the package psa-watchdog-11.0.9-cos5.build110120608.16.x86_64 file /etc/init.d/monit from install of psa-watchdog-11.0.9-cos5.build110120608.16.x86_64...
  7. J

    Plesk 10.4.4 on Ubuntu: "Error: The license key is invalid."

    Hi Felix, What did you do to get this working? I have changed the owner and the group to psaadm on files: /usr/local/psa/admin/bin/filemng /usr/local/psa/admin/sbin/wrapper and also chmod to 777 for both. I am still getting the error: The license key is invalid. In order to use...
  8. J

    Plesk 10.4.4 Upgrade SpamAssassin not working

    Great, thanks very much for this!!! Now Parallels just need to "fix" this issue in their code, so it sets this in all email accounts when the option is turned on in the Panel. And to also turn this on in newly created mail accounts. At the moment we will need to run this every time we...
  9. J

    Plesk 10.4.x for Linux install problem in to VPS

    C'mon don't be lazy... post all of the errors in the thread instead of making forum members trawl through the log file! The log file would be a helpful addition but you are asking for help so try to make it easy for us lot. It will help you in the long run because people will know what the...
  10. J

    Subscription Expiration date Overuse policy question / bug?

    Not sure if this is a bug or if I'm interpreting the functionality wrong... Plesk, 10.4.4 (Update #24), CentOS Linux 2.6.18-028stab094.3 Subscriptions > Select a domain > Customize: Overuse policy = Overuse is allowed (not recommended) Notify me by e-mail in cases of overuse = Checked...
  11. J

    ERROR while trying to untar named run-root directory structure

    Still happening in 10.4.4 You really need to move the "run-root.tar" out of the "/usr/local/psa/tmp" directory to somewhere else. Pretty much every time I do an update I get an error because that "tmp" directory has been cleared so the file no longer exists. If it's such an important file...
  12. J

    Plesk 10.4.4 Upgrade SpamAssassin not working

    QMail as well but on CentOS. How do you enable it for each mail account?
  13. J

    Plesk 10.4.4 Upgrade SpamAssassin not working

    No sorry, just had to put up with it! No replies on here so no clues about where to look to sort out this issue.
  14. J

    Plesk 10.4.4 Upgrade SpamAssassin not working

    Any ideas on this one? Would be nice to get this working... Thanks.
  15. J

    Plesk 10.4.4 Upgrade Scheduled Backup not working

    You can set set it to execute multiple times a day, if you want it at 4am and 11pm just add 0 to the Minute textbox and the following to the Hour textbox: 4, 23 You can separate hours out by commas, but use the 24h format for the hour. Not sure how to limit it to certain domain through...
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