• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Kaspar@Plesk

  1. Kaspar@Plesk

    Question Strategic questions

    That's understandable, you want your server(s) to function as best as possible. This sounds like the type of situation on which I could lose my mind too :) My recommendation in case you ever encounter this behavior again would be to open a ticket with our technical support team for an...
  2. Kaspar@Plesk

    Issue Daily Emails - Let`s Encrypt certificates for admin have been issued/renewed

    I recommend to open a ticket with our support team for an investigation of the issue on your server. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide...
  3. Kaspar@Plesk

    Question How can customers disable WordPress update email notifications in Plesk?

    You're right though, it's all or nothing currently. Which isn't always desirable for all types of notifications. To my knowledge there isn't any workaround to change this (other then maybe manually setting up a mail filter to filter out these notifications for certain recipients). We do have...
  4. Kaspar@Plesk

    Question Strategic questions

    Thank you for your suggestions and feedback Christian. We will add your Watchdog related suggestions to our current Watchdog research. That's odd. I am not sure what could chave caused this. I am not sure which recommendation you're referring to and without knowing all details it's hard for me...
  5. Kaspar@Plesk

    Question global website

    This sound like a perfect use case for Git to me.
  6. Kaspar@Plesk

    Question Can Someone Anyone Tell Me What RotateTrash Does Daily Maintenance

    Hi there, RotateTrash rotates the Trash Bins of the Plesk File Manager for each domain. It's usually not a very resource intensive operation, so I am not really sure why that causes you so much headache. For troubleshooting proposes you could try to disabled the trash bins for the File Manager...
  7. Kaspar@Plesk

    Issue Daily Emails - Let`s Encrypt certificates for admin have been issued/renewed

    That does sound odd. Have you checked the mail logs to see if the notification are actually sent from your server?
  8. Kaspar@Plesk

    Resolved Attempt to change status of non-configured mail service. [domain_id = 28]

    Try searching for ID '28' in the Task Manager in Tools & Settings to see if there are any recent related tasks that reveal the domain.
  9. Kaspar@Plesk

    Resolved Error fail2ban since update to 18.0.63

    See our updated workaround in the previous post. # Fail2Ban filter for manual banning [Definition] failregex = ignoreregex =
  10. Kaspar@Plesk

    Resolved Error fail2ban since update to 18.0.63

    I want to address this because it seems there is some confusion. The recidive jail (and filter) have not been replaced or changed. Two new jails have been introduced; the plesk-one-week-ban and plesk-permanent-ban . Which are used for manual IP banning from the GUI. As @Sebahat.hadzhi already...
  11. Kaspar@Plesk

    Resolved Could you please explain changes to the Fail2Ban jails in 18.0.63 in more detail?

    That's incorrect. The recidive jail hasn't been replaced. Two new jails have been introduced: plesk-one-week-ban and plesk-permanent-ban The two new jails are for adding manual IP bans via the Plesk GUI. There have been no modifications to recidive jail or to the way recidive jail functions.
  12. Kaspar@Plesk

    Resolved Attempt to change status of non-configured mail service. [domain_id = 28]

    We have a support article describing a similar issue. You can try to see if the mentioned solution from the article fixes your issue: https://support.plesk.com/hc/en-us/articles/12377671428631-Unable-to-access-Plesk-Internal-error-Domain-Service-Web-not-exists
  13. Kaspar@Plesk

    Forwarded to devs Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set()

    Hi all, I wanted to let you know that after some research we've decided to utilize the php_admin_value option for the PHP-FPM handler to prohibit certain PHP settings from being overwritten by end users. This solution only applies to PHP-FPM handlers, not to PHP-CGI or FastCGI handlers. As there...
  14. Kaspar@Plesk

    Issue Outgoing emails get rejected - User not allowed to send Emails

    Hi there, these error indicate that mail service isn't enabled for the domain. We have a support article explaining how to solve the issue here...
  15. Kaspar@Plesk

    Question ReDoS in Prototype 1.7.3

    Hi there, Plesk is not affected by this vulnerability because where using a custom function within Plesk instead of the affected native function from the Prototype JavaScript library. We actually published a support article out this vulnerability a while back...
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