Recent content by klfrancis

I repaired the virtual host security using that tool now I am getting this error Error: skelmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory D:\Plesk\VHOSTS\ns1.caboodledns.com\testklf.caboodlecorporate.com (Error code 1)

I am trying to create a new domain and I am getting this error Error: vhostmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory D:\Plesk\VHOSTS\ns1.caboodledns.com\rachaelwillment.com (Error code 1) I have done permission repairs via the plesk tool on...

Thanks for all your help. In the end after checking everything and finding nothing wrong on the server we did the upgrade ignoring the warning and everything is fine. So I guess the error message may just have been a bug??

This is appearing in the upgrade log on the server [2014-06-20 09:34:13.033397] Gathering information about installed license key... [2014-06-20 09:34:13.033397] FileFetcher: get file (~empty)/PANEL-WIN_12.0.18/keyinfo.exe [2014-06-20 09:34:13.033397] File downloading...

The update log gives me this Execution failed. Command: ai.exe Arguments: Array ( [0] => --select-product-id [1] => panel [2] => --select-release-current [3] => --upgrade-installed-components ) Details: BUSY: Update operation was locked by another update process. Which is...

mysql> select user,host from user where user='admin'; +-------+-----------+ | user | host | +-------+-----------+ | admin | localhost | +-------+-----------+ 1 row in set (0.00 sec) mysql>

I restarted my cmd and I now get Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>"%plesk_dir%\mysql\bin\mysql.exe" -uadmin -P8306 -p mysql Enter password: *********** ERROR 1045 (28000): Access denied for user...

I restarted cmd and it now gives me Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>"%plesk_dir%\mysql\bin\mysql.exe" -uadmin -P8306 -p mysql Enter password: *********** ERROR 1045 (28000): Access denied for...

Thank you for your patience with me. When I use this: C:\Users\Administrator>"%plesk_dir%\mysql\bin\mysql.exe" -uadmin -P8306 - p mysql It doesn't log me into the sql the way the psa one did I just get the following C:\Users\Administrator>"%plesk_dir%\mysql\bin\mysql.exe" -uadmin -P8306 - p...

Am I supposed to be accessing this via cmd? (Sorry I am very new to plesk and parallels) C:\Users\Administrator>"%plesk_dir%\mysql\bin\mysql.exe" -uadmin -P8306 -p psa is that not correct?

That gives me: ERROR 1146 <42S02>: Table 'psa.user' doesn't exist

Thanks for your reply Igor. I'll check that now and report back

My panel is currently working fine but when I try to upgrade I get the following error Parallels Panel pre-upgrade checking... WARNING: [MYSQL ERROR] Unable to connect database. The reason of problem: I have tried restarting the server, the mysql service and resetting the admin password...