Recent content by kounitsyn

Thank you for your reply. The content of that file is: SSL_CIPHERS="HIGH:!aNULL:!MD5" SSL_PROTOCOLS="TLSv1 TLSv1.1 TLSv1.2"

See file for output and log

Hi, This solution Where is the Parallels Installer configuration file? did solve the problem for us.

Unfortunately the suggestions in the KB don't fix the problem. The dump of autoinstaller3.log after trying to get to Home > Tools & Settings > Updates and Upgrades [2017-03-11 10:04:55.184470] Plesk Installer 3.20.17 (built on 2016-10-07 16:13 svn rev. 349581) started at (timezone CET) Sat...

Unfortunately no luck with both the solutions. The ./plesk-installer command is working without problems. Coud the problem be related to https://kb.plesk.com/en/122949 ?

Thank you for your replay. Unfortunately we still experience the problem. After Home > Tools & Settings > Updates and Upgrades we ge a screen with language-choice and admin username and password fields. When we fill in the correct credentials the error message (Can't connect to backend: No such...

TITLE: Can't connect to backend: No such file or directory message in Plesk Update (8447/summary.html) page PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: OS ‪CentOS 6.5 (Final)‬ Plesk Onyx 17.0.17 Update #18 PROBLEM DESCRIPTION: After the upgrade from Plesk 12.5 to 17 the update screen...

After the update from 12.5 to 17 we have the same issue. Both solutions (plesk installer --select-release-current --reinstall-patch --upgrade-installed-components) and (https://kb.plesk.com/en/122949) did not solve the problem. Can we try something else?