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Recent content by Leta

  1. L

    Issue How to remove Microsoft FrontPage from our websites?

    Hi, I need to disable and remove Microsoft FrontPage from our websites, making sure no FrontPage stuff is recreated automatically once deleted Is deleting pages, that were built with FrontPage, and the correlated folders (such as _vti_cnf ) enough? Or is there an extra step? Let me know...
  2. L

    Issue ( authorization token is unavailable ) Could not issue/renew Let`s Encrypt certificates

    The above paths do not exist on my end The website is on a shared Windows hosting plan How can I see all types of error logs in my case? I have not received an email from Plesk about this website's SSL since 20th October Now I cancelled this SSL and I issued a new one with the default...
  3. L

    Issue ( authorization token is unavailable ) Could not issue/renew Let`s Encrypt certificates

    @AYamshanov where do I analyze plesk and or mail logs? Screenshot 1 (the main directory) : Screenshot 2 (the httpdocs folder) Let me know soon, thanks Best regards, Leta
  4. L

    Issue ( authorization token is unavailable ) Could not issue/renew Let`s Encrypt certificates

    @Sebahat.hadzhi @AYamshanov Since my last post, I did the following: I cancelled the SSL certificate (that looked like it was issued as seen on my plesk control panel) I unchecked the Require SSL/TLS option found in Domains > example.com > Hosting & DNS > IIS Settings I issued a new free SSL...
  5. L

    Issue ( authorization token is unavailable ) Could not issue/renew Let`s Encrypt certificates

    Hi, When I visit ourwebsite.com and www.ourwebsite.com they both have the SSL certificate But, when I visit our IP address whose page title is "Domain Default Page" with a general page with plesk main links, this page is not secure I thought I had to create an index.html within httpdocsfolder...
    • Leta
    • Thread
    • could not renew ssl certificate lets encrypt plesk issue plesk obsidian plesk obsidian 18 ssl certificate 403 error
    • Replies: 7
    • Forum: Plesk Obsidian for Windows
  6. L

    Issue How to remove 403 error for some images uploaded via Plesk ?

    The server: Windows NT 10.0 build 14393 (Windows Server 2016) AMD64
  7. L

    Issue How to remove 403 error for some images uploaded via Plesk ?

    Hi @scsa20 , I put the wrong info for: Server operating system version Now I sent a message to our hosting provider to know the version of Windows server used in our hosting plan This is what I found in the folder logs of this website of ours (I am updating it but it still has some pages...
  8. L

    Issue How to remove 403 error for some images uploaded via Plesk ?

    Hi, I uploaded several files and folders on one of our websites through Plesk recently Then I noticed that sometimes, no matter the browser used, some images do not show up "Failed to load resource: the server responded with a status of 403 ()" But if I refresh the page, all images show up...
  9. L

    Issue Plesk is very slow after adding an FTP account

    Hi, I am working on a staging copy of a WordPress site of ours (created via WP Toolkit) Since we added a new FTP account, giving it write and read permissions, Plesk is very slow For example, opening the wp-content folder is impossible via Plesk (it keeps loading) It is only openable via...
  10. L

    How to "Remove write access on web.config" for WordPress website?

    Hi, After updating the permalinks settings and installing WPML, I got this message on the WordPress backend: "remove write access on web.config file now!" the new permalink settings are set to: https://ourwebsite.com/sample-post/ just now I was successful in configuring WPML without any...
    • Leta
    • Thread
    • plesk 18 plesk obsidian web configuration write permissions
    • Replies: 1
    • Forum: WP Toolkit
  11. L

    Installation failed: Could not create directory in wp-content/upgrade

    Hi, Thanks for your answer but that option, shown on the post you shared, was not available on our end For anyone who might have encountered the same error below is how I fixed it :) our web hosting later said that it is because we are on a shared hosting plan and we have only the Plesk...
  12. L

    Installation failed: Could not create directory in wp-content/upgrade

    Hi, I am new to Plesk We recently moved our WordPress website to a different hosting company that uses Plesk To speed up the process of moving the website to the new hosting company, we installed from Plesk a fresh WP installation But now it does not allow to install plugins or themes via...
    • Leta
    • Thread
    • cannot install on wordpress backend folder permissions plesk issue plesk obsidian wordpress
    • Replies: 2
    • Forum: WP Toolkit
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