Recent content by LIcon

Sure, done: Identify live domains by verifying they're reachable Thanks!

I have two servers that basically just mirror my domains, and when I need to update the operating system on one of them, I migrate to the other and repoint the IP addresses. Fairly simple. (BTW, it would be great if this was more automated with backups to the failover server.) When I'm on the...

I updated wordpress last night for one of my websites and it is now showing "HTTP Error 500" in browsers. I went into Plesk and on the page for that domain... https://(MY IP ADDRESS):8443/smb/wordpress/detail/id/4 I saw this error text... {"err_code":10001,"err_message":"This does not seem to...

I got a suggestion that this is at the heart of the problem: http://kb.odin.com/en/122174 Also looking at http://kb.odin.com/en/121780 and http://kb.odin.com/en/116442

I have a previous thread here: http://talk.plesk.com/threads/aptitude-upgrade-broke-plesk.334297/ Last night my friend was trying to help me resolve that issue, but we ended up creating an even bigger problem. He was not previously familiar with Plesk or very experienced with Apache, but knows...

I still haven't heard anything and the link https://www.odin.com/products/plesk/free-assistance/ doesn't work anymore.

It has been about a month since I tried to use the free assistance, but I haven't gotten any response after going through the support request process. Is my ticket actually in your system?

I went through the form, but didn't get any sort of confirmation at the end. How long does it usually take to get help?

I also got this email. Subject: Parallels Plesk key update deferral notification Body: Unable to update . An error occurred while processing your key. You can try updating it later.

Working from that now. I ran... /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base ... as suggeted. Control Panel still unavailable. Ran... /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh...

Hi, I am currently unable to access the web interface control panel for Plesk for my Debian 6.x server. When I go to the address where I usually find a Plesk login, I am getting... Unable to connect Firefox can't establish a connection to the server at {my server's IP address}:8443 How I got...