Recent content by Marc D.

Hi, thank you for your answer, Peter. I was trying to launch the command from the main panel (without selecting a domain first, and by typing “import“ in the search area) and didn't see the “import mails“ link from the domain dashboard. Thanks to your message, I could see the “import mails“ link...

Hello, I have the 'site import' v1.7 extension installed on a Debian Plesk Obsidian v18.0.59 The “import mails“ feature is not available The /modules/site-import/index.php/mail-migration/index page results in a “refused access“ error. I tried to add the following in panel.ini without success...

Thank you much for your answer. I don't think this problem is related to rules 210710 and 214930 that are already disabled in my case. I already whitelisted some IPs of my customer, but I can't add all my customer IP addresses. The problem occurs several times a day on all websites...

Hello, With mod_security enabled (in detection mode only, in conjunction with fail2ban) we've got a lot of errors of this type : "collections_remove_stale: Failed deleting collection (name "ip", key "xxxxx"): Internal error (specific information not available) Apache-Error: [file...

Hello, Thanks for your answer. I tried to follow instructions from this page : https://cloudlinux.zendesk.com/hc/en-us/articles/360014084120-Imunify360-AV-license-migration Unfortunately, this doesn't seem to work on Plesk : I removed the license and the extension from the old server, but I...

Hello, Same question for me. Any advice ? Thanks in advance for any help. Marc

I had the same problem : mailboxes *@mydomain.com hosted externally, but wanted one specific email account hosted locally. One solution that may help is to disable the mail service on the local domain then activate it on a subdomain (ie: mysubdomain.mydomain.com). Plesk allows you to do that...

I guess you should edit files under the directory of the PHP system distribution (eg. /etc/php/7.0 not /etc/php/7.3) In the command above: # sed -i "s/ioncube_loader_lin_7.3/ioncube_loader_lin_7.0/" /etc/php/7.0/*/conf.d/00-ioncube-loader-7.3.ini replace "7.0" with your original distribution...

Thank you for your clear and detailed explanation. It seems the problem occurs after each Plesk update. Is there a way to set the default system php distribution (7.0) to the same one set by update-alternatives ? On my system, I have : # php -v => 7.3.22 # phpquery -V => 7.0 # grep...

Hello, I have the exact same message every 5 minutes in /var/log/plesk/health-alarm.log mysql.err and mysql.log are empty Did you find any clue on this ? TIA Marc