Recent content by paolotrombini25

Hi, we are experiencing a problem with the option "Redirect with the HTTP 301 code” under Websites & Domains > example.com > example.it (an alias as example) Even with this option enabled, the redirect doesn't occur on the primary domain. We've also tried deleting the alias and recreating it...

The problem has been solved. Thanks!

Thanks for the reply. We've tried it and will check next week to see if the issue is resolved during the full backup. Paolo

Thanks for the reply. From the log I see this: [2025-07-19 15:45:07.967|15829] INFO: Repository '/usr/local/psa/var/modules/imunify360/': Initializing... [2025-07-19 15:45:07.968|15829] INFO: Repository '/usr/local/psa/var/modules/imunify360/': Initialized [2025-07-19 15:45:07.968|15829] INFO...

Hello, I'm encountering an issue when Plesk attempts to create a backup. The following error is displayed: <message severity="warning"> <description>Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 1: Unable to find row with id 199 in Modules...

I confirm that the problem has been solved. Thanks @Sebahat.hadzhi for your help!

Hi, thanks for the reply. I reinstalled the extension via Plesk and the problem seems to be solved. I'll check tomorrow's backup

Hi, we noticed that during backup the following warning is generated: Unable to back up banned IP addresses. Error: f2bmng failed: ERROR:__main__:No option 'enabled' in section: 'plesk-courierimap' How could we solve this? Thanks

Thanks for the solution, after changing the backup path, I now only see the backups associated with the correct subscription in the backup list. Paolo

Yes, we have set the same path for all subscriptions

Looking at the backup logs arrived via email, we notice several errors during the processes: The strangest error we cannot understand is the following: <?xml version="1.0"?> <execution-result log-location="/usr/local/psa/PMM/sessions/2024-09-10-023242.657/migration.result"...

We've recently configured backup settings for 94 subscriptions using Plesk CLI, specifically the commands plesk bin scheduled-backup and plesk bin backup-storage. Our goal was to save individual backups for each subscription on an external FTP server, rather than creating a single, large backup...

Hello everyone, using Plesk Obsidian Version 18.0.54 on Linux, we performed a restore of a backup via the Backup & Restore page accessible from Domains > Domain Name > Backup & Restore, selecting "Sites" as the type. However, after completing the restore, we noticed that the date of receipt in...