Recent content by PeopleInside

@trialotto for me this problem lasted for weeks, for almost every day. Was starting to be stressful have a server that inform of error every days. What I shared finally here is the result of the investigation and suggestion from Plesk support and seems it worked so, change the Plesk scheduled...

At the end what seems helped is move the cronjob to 6 AM to 14 PM Plesk guide here In the Plesk guide I need select the Ubuntu tab: " (For Debian-based Linux operating systems (Debian, Ubuntu, etc.) "

It's terrible and seems there is not a real solution. For now I'm trying to change the update time but even the support seems unable to find a log that motivate the issue. Seems like a network temporary issue that still disturb me by email ... many different days... sometimes yes, sometimes no.

Unfortunately if I want help and resolve this issue seems I'm forced to contact the Plesk support.

If I run /usr/local/psa/admin/sbin/pum --list --repo-info --json right now no errors on SSH but is two days that in the morning at 6 AM I get a Plesk email of failed update. This is very annoying. On my opinion this is not managed well. I don't see any fix I can apply to resolve this. Maybe...

As I cannot get in touch with Plesk support because it require to me to pay to access the support, as also the Plesk guide here seems have the same error but not the same cause, as... I looked into the /var/log/plesk/install/autoinstaller3.log, I was able to find some row related to the 13...

Hi, the issue start to be again present since different days (2). var/log/plesk/systemupdatestool.log 2025-08-13 06:26:04 INFO: pum completed successfully 2025-08-13 06:26:05 INFO: pum is called with arguments: ['--check'] 2025-08-13 06:26:09 INFO: pum is called with arguments: ['--list'...

Hi Sebahat, thank you for your kind reply and for your time. I hope your day is going well! I will try and see, for now the error has been stopped but can happen again in the future as maybe Plesk run some update when is running other update. Thank you!

After this error I run: ps aux | grep -E 'pum|plesk' to check if some process was locking the update. AI helped to understand the result and no process was locking the update. I checked also for zombie process sudo lsof /var/lib/dpkg/lock-frontend sudo lsof /var/lib/apt/lists/lock sudo lsof...

The error can be reproduced using the command: /usr/local/psa/admin/sbin/pum --list --repo-info --json Result: 2025-08-02 11:00:20 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2025-08-02 11:00:20 ERROR: Update operation was locked by another update process (Plesk...

Hi, I hope this message finds you well. Since different days I'm getting an email from Plesk that indicate issues on updating third-party components. The email say: I searched on the Internet for a solution but I was unable to fix and find a solution. Could you please help me? IF I run apt-get...

Maybe I found this: #su pleskusername # echo "alias php='/opt/plesk/php/8.4/bin/php'" >> ~/.bashrc then exit and login again by ssh. php -v seems now works also for the plesk user

Hi, this method on this topic works great for the root user. When I switch to the Plesk user with the su command followed by the username, the PHP version still be 8.3 when should be 8.4 Using by SSH: export PATH=/opt/plesk/php/8.4/bin:$PATH it works but if I run # vi ~/.profile on the Plesk...

Seems the issue is only with a try to setup an existing install, a new install doesn't have this issue. Maybe so it's something related to Grav

I'm trying to move a grav install from www.domain1.ext/grav to www.domain2.ext/grav and made the URL to load without the sub-directory so should be www.domain2.ext I followed the Grav official guide here: Change the site URL but seems on Plesk I get always a browser redirect issue. The guide...