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Recent content by Bitpalast

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    Question License question

    No worries, you did it perfectly right. It's always better to post something at all, and there is no specific "licencing" section here. According to the licencing team when your commercial licence expires you'll be blocked from using Plesk, but there seem to be some functions that remain in...
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    Issue Websites stop working until I restart apache and nginx

    Here are some more ideas for you: Sometimes attackers or bad bots send many requests against a website. This can have the effect, that Apache beefs up its instances quickly, reaching the max of 255 instances. It will then stop accepting new requests and wait until the running requests can be...
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    Resolved Plesk migrator no connection

    One reason can be that the "PermitRootLogin" variable in sshd_conf (SSH configuration file) needs to be set to "yes". Many systems have it set to "no" by default so that root cannot login directly but only escalate through another user. In that case, change the setting, then reload SSH service...
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    Resolved Issue receiving emails TLS library problem

    It depends. You can have different certificates, for example when your domain has one for SNI mail and the host has one for its host name. But you do not necessarily need (and should not) have different certs when you address your mail server by its host name. In that case, the host's...
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    Resolved Issue receiving emails TLS library problem

    It seems it only got seven votes: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/41551276-separate-mozilla-tls-cipher-settings-for-web-and-m But why not post it here again, maybe it finds more fans ;-)
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    Question License question

    That is such a really interesting question that I posted it to the licencing team, because I would like to know that myself. I'll post a response here once I got it. As of now I think that it auto-revetts to SE, because that is the default bundle on some platforms, but I have never tested that.
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    Question Using Azure Key Vault with Plesk

    Could you please explain "the app inside Plesk is not working": Are you talking about a Plesk extension? Are you developing your own extension and testing it? I am asking specifically for the "inside".
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    Issue Linux folders shown in files explorer

    It's really nothing to worry about. Simply check in the "Web Hosting Access" section as @maartenv said what shell has been activated. You an also remove the shell (by choosing "None") to remove the additional directories, if you do not need shell access for that account.
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    Issue Websites stop working until I restart apache and nginx

    @dgarcia90 The "5 - 10 minutes" is suspicious for a fail2ban ban, because anywhere between 3 and 10 minutes is the normal first response ban time for the jails. When your server appears to be "offline", can you still access it from a different ip address, for example through a cell with your...
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    Resolved Plesk is so slow

    @eronardiaras: It appears that the main issue is loading that one single "ban-list" file. According to your screenshot that very small file takes >2.5 seconds to load. How does that time compare to your "fast" server?
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    Resolved Apache web server config files all regenerated nightly since 18.0.48

    "Repair" fixed the links again. I'd say: Yes, this is worth a hot fix.
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    Resolved Apache web server config files all regenerated nightly since 18.0.48

    Updating the setting resulted in an "Internal error" on the ModSecurity page. Now all symbolic links are gone, but no reconfiguration is in process. I'll try to "plesk repair web" this now.
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    Resolved Apache web server config files all regenerated nightly since 18.0.48

    I've been watching how the websites currently react on the situation: During the reconfiguration phase websites deliver a 404 "Not Found" error.
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    Question User Limit?

    There has been a similar request in the Plesk Facebook group recently. I can only say that we had never recompiled Apache, yet it serves >1,500 domains on some systems. The only thing that has always been necessary is to set the max number of files that can be opened in the Apache files and the...
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