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If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread: CentOS2Alma discussion
In run a linux box with Plesk 7.5. In Plesk I have allowed shell access for some users. This works, to some extent.
If I login as root via SSH, I can su to a user that was granted shell access via Plesk
However, I can not login directly to the server as any other user than root.
Thus...