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Hi Peter, I was hoping that there was perhaps way of automating the re-application of the correct/default certificate for securing Plesk on the secondary server. This would enable me to append a command to restore the cert at the end of the back-up restoration script. I've attempted the below...

Hi Peter, I should have been clearer. Each server has initially been set-up with its own certificate. E.g. - Primary server has Lets Encrypt (primary-server) applied - Secondary server has Lets Encrypt (sweet-almeida) applied After restoration both the certificates are present on the...

Hi Guys, I have a 2-server set-up where the primary server's whole-server back-up is copied to the secondary server nightly, and a restoration triggered manually. However, the restoration on the secondary server invalidates the SSL cert for Plesk access and requires logging via IP address to...

Hi @Peter Debik User and group are the same as all the other files in the WP root dir. Permissions are 600, where all the other files are 644. But if I cp the wp-config.php file to wp-config1.php, with exactly the same permissions, group and owner, then I can edit. Is this not related to the...

Hi @scsa20 Thanks for the input. Tailing logs pre-and-post attempting to edit a wp-config.php file shows no additional entries. I've checked: - /var/log/sw-cp-server/error_log -/var/log/sw-cp-server/sw-engine.lo -/var/log/plesk/panel.log -/var/log/plesk/httpsd_access_log If I copy the file...

Hi All, I'm unable to edit certain files (e.g. wp-config[dot]php) via the File Manager in Plesk, regardless of file permissions. The issue is covered in the below post, and indicated as resolved by PPPM-12921 (dating back to 2021), but it's persistent for me (i.e. file just loads endlessly)...

Thanks @Peter Debik, appreciate it. I did not come across that post while trying to troubleshoot.

PHP version is 8.1.12. Changing from "FPM app served by nginx" to "FPM app served by Apache", followed by nginx & Apache restarts did the trick. Website has now returned to normal operation.

I've taken a clone of the site (via WordPress Toolkit) on a subdomain and the clone works fine, with all sub-pages loading as per normal. Comparison between the original instance (with problem) and cloned instance show no differences for: - PHP Settings - WAF - SSL/TLS Certs - Apache & Nginx...

We have an established site that have been returning errors since an nginx restart. The homepage loads fine, but any sub-page / post returns a 404. Logs showing entries like e.g.: (nginx error) 23886#0: *1 "/var/www/vhosts/working.dir/example.com/whats-on/index.html" is not found (2: No such...

Got woken up with downtime alerts from 120 sites and frantically looked for answers for 20 mins. The article that AntonM@Parallels posted did the trick. https://support.plesk.com/hc/en-us/articles/4407366133906

Thanks, Aleksey. The verbose log level is what caught us out. We enabled that by following the below instructions: https://support.plesk.com/hc/en-us/articles/213408889-How-to-enable-disable-Plesk-debug-mode It turned out that is was a memory error, which we got around by following the advice...

Hi Folks, Every so often I need to completely clear out all existing WP installations on one of our back-up servers. When I'm in the WordPress Toolkit interface, then multi-select just a few installations and then hit the remove button, I get the following error: Removing installations...

Hi Guys, I've recently spun up two new VPS servers (Ubuntu 18.04.4 LTS‬ + Plesk Obsidian 18.0.28 Update #3) and the Watchdog function is enabled. When a watchdog security scan is run the system returns a warning saying "Considerable existing/potential security problems were detected in the...