Recent content by Raul A.

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    Question FTP Issues with NON Root user

    FTPs: testftp will have access to the entire webspace. The webspace is at /var/www/vhosts/example.com/ You can change the testftp user home directory to any subdirectory of /var/www/vhosts/example.com/ SFTP Only the main FTP user can use SFTP. It uses the SSH server on port 22 (default)...
  2. R

    Question FTP Issues with NON Root user

    How do you connect to the server? Are you using FTPs or SFTP?
  3. R

    Question FTP Issues with NON Root user

    Interesting. Can you DM me the output of grep <ftp_user> /etc/passwd? What OS are you running Plesk on?
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    Question FTP Issues with NON Root user

    Can you please confirm the method used to connect to the server? FTP/S access is chrooted to the webspace and for additional FTP users to the designated folder within the webspace when creating them.
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    Question get mail-service-ip with command line site

    Hi, I just had the same question. I didn't find the information in the psa database. It looks like it's in here: /var/spool/postfix/plesk/sdd_transport_maps.db db_dump -p /var/spool/postfix/plesk/sdd_transport_maps.db
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    Resolved How to permanently disable the annoying "Welcome to Plesk / Let's tailor your experience" survey popup?

    Hi, Check the ratings section in panel.ini: ext-panel-ini-editor-descriptions/en-US.json at master · plesk/ext-panel-ini-editor-descriptions Set showAfterDays to something big.
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    Issue Error in cURL request:

    Looks like your server can't connect to check-updates.plesk.com. The address is reachable for me.
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    Question Generating statistics from old logs with GoAccess

    When you enable GoAccess on an existing website, it will calculate statistics for you, using the new statistics tool, GoAccess. Once I accessed the statistics, I had historical data in GoAccess, not just data from the current logs.
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    Question wordpress login url setup

    You can try a different plugin to hide wp-login.php: https://support.plesk.com/hc/en-us/articles/12376958314775-Autodetection-of-WordPress-login-URL-does-not-work-properly-in-Plesk-WP-Toolkit
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    File not found (wp-login.php)

    Plesk calculates disk usage during the nightly maintenance task. You can also try to refresh the disk usage using: Plesk is able to manage servers running multiple WordPress instances. WP-Toolkit is a great tool for WordPress management.
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    Question How to install PHP 8.4 on Plesk 18.0.77/Update #1 that runs on Debian "Buster" 10.13

    Hi Jan, Did you try plesk installer? Do you have Extended Lifecycle Support (ELS) by Plesk? You should upgrade or migrate to a new server running a newer Debian version.
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    Issue Unable to install extension for PHP

    In order to manually compile and install memcached, you can run the following: dnf install libmemcached-devel.x86_64 plesk-php84-devel plesk-php83-devel plesk-php82-devel make gcc cpp cd /var/tmp/ wget https://pecl.php.net/get/memcached-3.4.0.tgz tar -zxf memcached-3.4.0.tgz cd...
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    Question goAccess in 18.0.77

    https://support.plesk.com/hc/en-us/articles/12388040127383-A-website-hosted-in-Plesk-fails-to-load-ModSecurity-Response-body-too-large will help you with that.
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    Question goAccess in 18.0.77

    GoAccess replaces Awstats and Webalizer. You access it from the same place:
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    Issue Unable to install extension for PHP

    Hi, You can use the following commands: #install dependencies dnf install libmemcached-devel.x86_64 plesk-php84-devel plesk-php83-devel plesk-php82-devel make gcc cpp # set the custom temp folder pear config-set temp_dir /var/tmp # compile and install for PHP 8.4 export...
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