• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Recent content by Raul A.

  1. R

    Issue Plesk SSL and Domain inaccessibility problem

    Hi, How does your hosting provider handle DDoS attacks? Do they filter the "bad" traffic or null route the DDoS target? An actual domain name would be very useful in debugging/understanding the situation. You can send it in a private conversation if you want.
  2. R

    Question Problem reception email from plesk to gsuite

    Hi, Is domain.net, that uses gsuite, hosted on the same Plesk server? Is the mail service disabled for incoming for domain.net? You can't combine domain.net MX on GSuite and Plesk. You can use only one of them.
  3. R

    Question Which current Linux version with MySQL 5.7 is supported by Plesk?

    MySQL 5.7 reached extended support end of life 1 year and 4 months ago (31 Oct 2023). Why would you deploy it on an existing/new system? According to System Requirements for Plesk Obsidian MySQL 5.7 is still supported for the mail database server and for remote database servers. If you need...
  4. R

    Issue Mail queue very slow with 10 min delay

    Spamassassin was stopped. Perhaps restarted. Check /var/log/plesk/modules/monit if it was restarted by Plesk Watchdog. Spassassin logs are in /var/log/maillog. Check if Spamassassin was killed by OOM events. grep -iE "OOM|kill" /var/log/messages
  5. R

    Issue Mail queue very slow with 10 min delay

    Interesting. Check what you have, if anything, after the last line with the queueId at 17:41 grep "20 Mar 17:41" /var/log/maillog
  6. R

    Issue Mail queue very slow with 10 min delay

    Is graylisting enabled?
  7. R

    Issue Broken table dns_recs: Corrupt

    Try to run the sql queries from the CLI. Access the server via SSH, as root, and run plesk db Afterwards paste the sql queries to alter the indexes.
  8. R

    Resolved Port 25 blocked despite firewalls explicitly open

    Can you share all your firewall rules? iptables -S iptables -t nat -S
  9. R

    Resolved Port 25 blocked despite firewalls explicitly open

    213.165.88.236 is blocking your IP address. I was able to telnet to 213.165.88.236:25. Or, you might have a drop policy on the OUTPUT chain without an accept rule: iptables -S OUTPUT -P OUTPUT DROP -A OUTPUT -m state --state RELATED,ESTABLISHED -j ACCEPT -A OUTPUT -p tcp -m tcp ! --tcp-flags...
  10. R

    Resolved Port 25 blocked despite firewalls explicitly open

    Try to telnet to the remote server from your Plesk server: telnet mail.targetdomain 25 Do you have IPv6 on your server and a PTR for your IPv6 address? Can you mtr mail.targetdomain?
  11. R

    Issue Charset Issue

    Sorry about that. I was under the impression you were getting the data from a database. In this case, the MariaDB part is not relevant.
  12. R

    Question SolusVM

    I'm sorry to hear that. Did you try the contact page on the website?
  13. R

    Question SolusVM

    How did you register? At Shopping Cart - SolusVM you have the option to buy a license and start with a 30 day trial. Furthermore, You should contact them directly at Login - SolusVM
  14. R

    Issue Charset Issue

    Do your connection collation and charset match the database collation and charset? MariaDB [(none)]> SHOW SESSION VARIABLES LIKE 'character\_set\_%'; +--------------------------+---------+ | Variable_name | Value | +--------------------------+---------+ | character_set_client |...
  15. R

    Issue Charset Issue

    What PHP version are you using? We encountered such an issue when using an old MySQL connector from PHP 5.x.
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