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Recent content by SimonG

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    Resolved Query on iP address, use two different ips for DNS

    The reason for having a different IP for each nameserver is to provide redundancy: so if one is not available the other one may still be. But if both IPs are on the same server, then whatever affects the first one will probably also affect the second one. To get good redundancy you need two...
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    Resolved Query on iP address, use two different ips for DNS

    Note that a second IP will not benefit you unless it is on a different server.
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    Question cronjob on plesk

    That one routes the output - including any error messages - to /dev/null. So the first thing would be to change that to a suitable log file location, so you can see if it produces any messages.
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    Resolved test a website on plesk without change dns

    I've never found the preview function to be satisfactory. (That goes for other panels, not just Plesk). For testing I think it's better to edit the hosts file on my PC.
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    Question Problem writing from one site to another

    It sounds like they're in different subscriptions, in which case it's not possible to use an open_basedir exception to allow one site to access a file from another webspace - only from another site within the same webspace. There's no simple way around that, other than using an HTML ref to the...
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    Question Problem writing from one site to another

    Are the websites in the same subscription? I think that open_base_dir only enables access within the same subscription.
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    Resolved Partition "/var" utilization

    Have you clicked on the button to "Detect Hardware Changes"?
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    Question SSL for both mail and webserver

    Also note that an SSL certificate issued for www.domain.tld will not necessarily be valid for other subdomains, e.g. mail.domain.tld. Unless you've got a wildcard certificate - one that covers multiple subdomains - you may need a second certificate for mail.domain.tld.
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    Resolved Migrating Plesk on a new server without losing mails

    I don't think that there's any Plesk utility that will just sync emails between the two servers. However, there are a number of tools which might allow you to do that separately after the main migration, and allowing time for the new DNS records to propagate. The one I've used in the past is...
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    Resolved apache crashes and can't restart with systemctl restart httpd

    Try... systemctl restart httpd.service
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    Resolved Plesk firewall and FTPS

    Make sure that you have completed the steps to enable Passive FTP, and that you have permitted access to your chosen passive ports range in the firewall rules. How to configure a passive ports range for ProFTPd on a server behind a firewall?
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    Question Fail2Ban log showing this

    It doesn't look unusual to me. Most linux servers suffer from large numbers of failed login attempts and Fail2Ban will deal with them. If you haven't already done so you should consider activating the "recidive" jail. That will permanently block any repeat offenders.
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    Issue Can I stop Mail Queue - I dont need it

    From the Plesk panel, you can either remove a specific item from the queue or clear everything. Neither of these will cause the email to be sent. Emails will get re-tried automatically a number of times. You can force the deferred email queue to be processed immediately, but only via SSH...
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    Resolved Migrate cpanel user emails in to plesk

    If your users are using POP, then they'll have all their messages locally, presumably, and may not need messages transferred between the servers. But if you do need to transfer messages between the servers, whether the end users use POP or IMAP isn't really relevant: you can still use that IMAP...
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    Resolved Accessing server system files with File Manager

    If you're not comfortable with using the command line, you CAN view the files using SFTP, with a normal FTP client such as FileZilla. Care is still needed, though, as you'll be accessing the server as root, presumably, and could cause significant damage if you make changes.
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