Recent content by spm

Sorry for the lack of responses. The hosting company told me the following: Thank you for your inquiry. The database user for Plesk is not able to access the database at the moment, though it appears to be running just fine. This might be due to you having re-installed Plesk or how you...

I just did the sql dump import with mysql running in safe mode then restarted it normally and my site is back online now, I still cant reset the root pw though. Also it seems that this problem might have been triggered by the hosting company when they tried to apply and security patch as...

Thanks, I have safe backups in several locations so I have done a server reset and started with new Plesk again. I have created my domain again and uploaded the files to /var/www/vhosts/mysite/httpdocs now I just need to import the sql dump but I need to reset mysql root password and here I seem...

and you are right about db errors, I managed to get back into plesk dashboard, I can see that there are no Domains at all for some reason and when I try to create a new domain I get this error Server Error 500 Db_Table_Exception Unable to find row by field login with value in smb_users table.

Cant do plesk support Im afraid, when I input the license key in their support form they say it was purchased from a third party (the hosting firm) and the hosting firm do not offer support with plesk :| So its down to me to figure it out. I guess I can do server revert to default and...

Also it seems that the plesk admin password doesnt work now and I get this error when trying to reset from the terminal [2019-04-17 02:07:08.841] ERR [panel] Call to a member function syncFileSharingUser() on null: 0: /usr/local/psa/admin/plib/api-common/cuAdmin.php:481...

Thanks, I then get these errors, I think I know why too.. 2019-04-17 01:41:20.428] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/httpdmng' '--reconfigure-all'] with exit code [1] [FAILED] - httpdmng failed: Execution failed. Command: httpdmng Arguments: Array...

I just got an alert of a website on a Plesk server crashing, I believe its on httpd with nginx as reverse proxy. Both these are down and giving the following errors when I try to restart them: # service httpd restart Stopping httpd: [ OK ] Starting...