Recent content by squaladesign

I checked and both VPS and Server have rootAccessAllowed = true

I tried by OVH terminal with root@IP and I also tried via Plesk built in tools. I don't remember if I had to enable root access via SSH 2 years ago on the VPS. But it's working.

Thank you but I checked the credentials and yes there are correct. Yes I tried the SSH connection directly and she all good. Firewall disabled but not working :(

Hi, I have a VPS in OVH with Plesk Obsidian and a dedicated server with OVH again with the same version of Plesk. I'm trying to move everything from the VPS to the server with the Migration Tool but I have this error: Failed to check SSH connection to the source server 'source' (X.X.X.X)...

I check the log and this is the error: Site data was not refreshed due to the following error: Failed to reset cache for the instance #30: An error has occurred when decoding JSON: Decoding failed: Syntax error. Cache tags...

I'm having the same problem

Sorry for the late reply Peter, No I didn't install anything. Plesk was installed by OVH when they gave me the VPS I purchased. I just received a root access and I'm using that to access Plesk. OVH doesn't give me any support :( I have no idea what to do.

Hi Peter, I changed the subscription from Forwarded to Website before that date and I have now 500 PleskFatalException and I cannot access anymore Plesk, what I can do to fix the issue?

Yes I tried that too, but no luck

Hi everyone, I tried to have support from OVH where I purchased the license and they refused :( I'm trying to have support from Plesk directly but I'm still waiting. I have tried everything. I just remembered that this error appeared when I changed the client/website subscription from Forwarded...

Hi, I have a Plesk error and the page has a button to click that goes to Repair Kit. However, I don't think I can use it because it says that the username and password are not an admin, but of course, I'm an admin. I'm using the root password given by Plesk when i installed it. Which...

Thank you Kaspar, I already tried with no luck. This error happened when I added a new website and now I have the error when I log in, so, I cannot use Plesk at all. Any other suggestions?

Hi Peter, thanks for the replay but my VPS and partition are almost empty.

Hi, after I added a new domain name to my Plesk I have now 500 PleskFatalException /var/www/vhosts is out of webspace Type PleskFatalException Message /var/www/vhosts is out of webspace File Webspace.php Line 439 What do I have to do? I cannot do anything, all Plesk is not working. I...

Hi, I'm trying to migrate all websites from one VPS to another and both have Plesk. When I'm trying to do I have this error Plesk Migrator returned non-zero exit code COMMAND: '/usr/local/psa/admin/sbin/modules/panel-migrator/plesk-migrator' 'generate-migration-list'...