Recent content by Tech Support

Thanks, Arashi

Hi We migrated a Windows website that has some .asp files to an Onyx Linux server and of course, they are not working right; things not showing up. Any suggestions? Thanks

Hey guys/gals I checked the box "show exsisting hosts" and it turns out it "already exsists on the target host" D'oh! Thanks for stopping by.

The owner of the domain is root

Thank you. Another question. I have initiated a migration. I put in the root credentials for the cPanel server in the migration process. I have made the connection from the Plesk Onyx server to the cPanel server. How ever, the domain in particular is not showing up in the list of sites...

Hi When migrating from cPanel to Plesk Onyx, Do you need to install word press first on the Plesk Onyx instance of the domain? Or When you select the automatic migration, all the WordPress necessitys come over to the Plesk Onyx? Thanks

Monty This makes sense and I will give it a try. Thanks!

Well For this "Plan" there is 1GB and the notify me is 990MB (just set) However we have disk space addons. How is that extra space taken into consideration?

Hi My customer gets this email: The 'xxxx.com' subscription, owned by user 'Fred Flintsone', is approaching or already exceeded the resource usage limits: Disk space: 9 GB Limit / 1043.8 MB (11%) Used / 8172.2 MB (89%) Remaining Here is what my server says: Disk space: 11% 1048.8 MB...

Monty, I bet you are right. Forgot about that. Will test. Thanks!

Hi Plesk Onyx Version 17.8.11 Update #41 Customer has a website hosted on this server but his domain's email is hosted on another server. The Plesk server will deliver email anywhere but that other server where his email is. He has a contact form and it's not working. Any ideas? Thanks

thanks Peter. So I assume that you didn't mention it, installing MSSQL Express is not an Option on the Linux Plesk?

Hi All I am migrating a website from an old Windows Plesk server to a new Linux Onyx Plesk server. The website has a MS SQL database hosted on an external MS SQL DB server. What is the best approach on getting that database to work on the new Linux server? I can provide more info (versions...

Hi I m migrating a website from an older version of Plesk, 7.5 to an newer version Onyx 17.8.11. Here is the old site which is functional: hxxp://paintingsbydavid [dot]com/ And here is the test site on Onyx: http://paintingsbydavid[dot]ntso[dot]com/ Notice on the left hand side, the...

Hi We have a couple of sites that we are migrating from older version of Plesk, Parallels Plesk Panel 10 to the Onyx version. We have some Perl forms that have stopped sending the emails from the forms. They work on the Parallels Plesk Panel 10 but not on the Onyx. At first there was some...