Recent content by vkolotov

Hello. Could you please, send me more information, because I investigated your problem and I have such results: By default everything is fine. I tried to create clients, subscription, backup them, make subscription level backup and server level on Plesk 12.5 and then I made upgrade operation...

Do you have Plesk after upgrade or clean installation?

Sorry. On Windows you should look not panel.log, but "php_error[timestamp].log". It placed at "%plesk_dir%\admin\logs". To turn on debug mode: - if %plesk_dir%\admin\conf\panel.ini does not exist, rename %plesk_dir%\admin\conf\panel.ini.sample to "panel.ini" - Open panel.ini and uncomment line...

Could you look, please at panel.log (with turned on debug mode in panel.ini) and find executon of "dbbackup" utility there. Look at parameters of this utility. Maybe there is wrong path or something else (The path must be like "%plesk_dir%/PrivateTemp/...", but not "%plesk_vhosts%/..."). Then...

Also it may be not enougth permissions for "%plesk_dir%\PrivateTemp" folder. System MSSQL user must have access to "PrivateTemp" folder. You may try to execute such command to fix it: plesk repair --directory-permissions -directory "%plesk_dir%\PrivateTemp"

Thank you for access. So, I tried to import your test database on my Plesk Onyx 17.0.17 (Win Server 2012 R2 x64, MSSQL 2012) and operation is finished successfully. It means that archive is OK. Import on your server works too if you download backup, remove it from your vhost and upload it again...

Or some more information. Because I tried to export-import with/without download, with/without removing of database, with empty database and not empty. I can reproduce problem only if I really upload empty archive.

Hello. I tried to reproduce your problem, but I can't. Could you write version of your MSSQL server?

Hello everyone. New version of "Dropbox Backup" extension has been published. Bug with consuming a lot of diskspace is fixed: https://ext.plesk.com/packages/9f3b75b3-d04d-44fe-a8fa-7e2b1635c2e1-dropbox-backup Happy New Year!:)

I have some more questions: 1. Do you have Plesk Onyx after upgrade(and from which version) or clean installation? 2. Could you write value of the "DUMP_TMP_D" parameter in /etc/psa/psa.conf file? Some information about "Dropbox backup" extension which can help you: 1. Upload of backup to...

Thanks you for logs. About message during extension removing: "Fehler: Die Erweiterung Dropbox Backup wurde mit Fehlern entfernt: Fehler bei der Ausführung von /opt/psa/admin/plib/modules/dropbox-backup/scripts/pre-uninstall.php. Der Exitcode lautet 1 und die Ausgabe ist: Objekt nicht gefunden...

Do you make a full server backup to the FTP storage? Or to the server storage? Could you send me the logs from /var/log/plesk/PMM/backup-<backup_time>?

Hello. Problem is fixed in Update #10. It will be available on Monday.

Yes, looks like bug in product. Bug is reported (PPP-18396). Thank you for your attention.

Hello. For Debian: "/opt/psa/". For CentOS: "/usr/local/psa/".