Recent content by xterso

Then I would say open a ticket at the support desk. First thing they tried on my server after my ticket was to reinstall the transfer agent. I was told that during installation something went wrong. I know it sounds weird but they tried one or two days to install it "correctly". Usually you just...

Sorry for late reply; Knowledge is to be shared... 1. Modify migrmng.exe.config file on the destination server (X:\Program Files (x86)\Parallels\Plesk\PMM\Migration) and make sure you have changed the line to this '<add key="ChannelType" value="HTTP" />' 2. Modify WinAgentMng.exe.config file...

I guess this feature is not implemented yet. I made a migration from 9.5 to 11.5 recently and now all my customers' domains have own hosting plans. I don't want to assign a hosting plan for individual domains, I want to assign a hosting plan to a customer That's not good in practice. I...

Yeah I just saw it. I got the last ticket response right now because of a problem on mail server so I wrote the last reply to thread. So, I am so happy that the issue is resolved and I can start migration anytime. Probably I will get many errors, things to fix but at least I will be able to...

So far I got 12 messages about my ticket and still no solution. Every message needs 5-6 hours more. If someone would install two Windows 2008 Servers Standard Edition R2 with Plesk 9.5 and Plesk 11.5 installed and try to migrate between these two servers, then it would be easily seen that...

Hello UfukArt, You may want to follow the following thread on the same subject. http://forum.parallels.com/showthread.php?113916-Connection-to-host-is-not-available-or-migration-agent-is-not-running-on-the-source-h I also sent you a PM but I am not sure sent process is worked correctly...

Hello Igor, Already sent but I can't see any sent message in my sent box. Did you get my PM?

Just to inform; Parallels replied to my ticket very fast. They logged into my servers, tried migration and failed as I expected. They will inspect the situation. I will post the progress here because I am pretty sure I am not the only one who is facing this problem.

Yes, absolutely. I have created a support ticket as well. I'd be appreciated if we also keep trying to resolve it here.

Igor, if everything you stated on the document "http://kb.parallels.com/1432" is up and running and still migration doesn't work, what may I think? Either it is not working or something is not documented. What I want is not a refund, just to make a succesful migration, that's it. I don't...

Igor, no any help? Today I tried Plesk Migration 11.5 to 11.5 as well on the same LAN, all ports are open, no firewall, "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks" are installed, accessible admin shares... And still no connection, same error. Igor...

Yes Igor, I have checked all these conditions. Actually I have read a lot of articles, threads, almost anything related to this issue bot no luck. Remember, there cannot be any modem port issue because my test servers are on LAN and firewalls are off as I stated above. I believe there is a...

And here is the "migration_handler" file content; "Requested service not found"?? Which service is needed except the migration agent? Again, firewalls are off, "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks" installed, migration agent is up-to-date and...

Hello, I have the same problem. I am getting "Error: Connection to host is not available or migration agent is not running on the source host" continuously. Since more than a week I am trying to make this migration process work. Still no luck. I am nearly convinced that this is kind of a joke...

Made some tests Hello, I am a new member so I found this topic via google. I know this discussion is a bit old but the problem still alive I guess. I have the same problem on one of my two servers with plesk and mailenable installed. Strange that the other server has no such a problem...