Recent content by ykuzakova

Hello! Yes, it's a bug. Developers know about it (PPPM-2308). Perhaps fix will be able in next microupdate.

Hello. Could I ask what file size on disk was on Plesk 10.4? May be problem is displaying backup size. Could I see backup/restore log on Plesk 12.0? And we recommended to use Migration instead backup/restore from different version Plesk. Thanks.

According to updated information this fix will be available in 3 weeks.

I reported it (PPP-11078) to the developers.

Hello! Could you try go to 'Setting' on screen 'Scheduled Tasks' and set point 'Send to the default email' (your default email) ? When you come back on screen Schedule a Task for <your task> you might see email address instead 'Switched off' in bracket.

I want to know: 1. Is this clean install Plesk or upgrade? 2. Output the command: ls -la /usr/local/psa/PMM/logs (what path is shown and what is shown - file or folder?) 3. How often is there an error? Thanks

Hello! I try reproduce it and can't. Could I see settings of scheduled backup? And could I know - may be server time was changed before or after backup?

Hello! You need to update MailEnable on your server to latest version.

Could you please to run this command: %plesk_bin% mailmng.exe --list-attachments --domain-name=your.domain --mailname=your.mail.name (where 'your.mail.name' it's part your email before '@') and provide me output. Thanks.

Hello! Unfortunately we can't reproduce it. Could you install latest update 4 on Plesk?

Hello! And the issue was reproduced on test environment and reported to developers (PPP-10462 for references). It will be fixed in nearest microupdates. We apologize for any inconvenience.

Thank you. This problem is solved by our developers.

Hello Have you installed all updates? Could you tell me which version update is set on your server?

The problem is fixed in latest MU.

Could you please send me log files from /usr/local/psa/PMM/logs ?