• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Please beaware of a breaking change in the REST API on the next Plesk release (18.0.62).
    Starting from Plesk Obsidian 18.0.62, requests to REST API containing the Content-Type header with a media-type directive other than “application/json” will result in the HTTP “415 Unsupported Media Type” client error response code. Read more here

Search results

  1. JP Kelly

    Error: Unable to find service node for ip address with id=6

    When trying to access the settings for mail on a domain I get the following error: Error: Unable to find service node for ip address with id=6 I understand this is a problem with the database but I am not sure where to look to fix it. I only have 4 IP addresses on the system.
  2. JP Kelly

    Qmail e-mail quota notification script for Plesk 9.3+/10+

    I have been using this (modified) on Plesk 11.5 CentOS 5. Works great! Here is my version: #! /bin/bash # Mail quota reaching it's limit e-mail notification # script for Plesk 9.3+ / Plesk 10 & Qmail # Modified by "Scy" from the original script # provided by "azur99" in Plesk forum: #...
  3. JP Kelly

    qmail - notification to sender when mailbox quota exceeded

    I use the following script run daily from cron. (from another forum post) It works pretty well. #! /bin/bash # Mail quota reaching it's limit e-mail notification # script for Plesk 9.3+ / Plesk 10 & Qmail # Modified by "Scy" from the original script # provided by "azur99" in Plesk forum...
  4. JP Kelly

    mail statistics not updating

    Yes. 11.5.30 Update #28
  5. JP Kelly

    mail statistics not updating

    I have a client who's mailbox was getting full. I manually deleted all messages and the mailbox still showed as full. I tried running /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=thedomain.com and the mailbox stats did not update. Why do the mailbox statistics not update?
  6. JP Kelly

    Application Vault Error

    Found the answer here http://forum.parallels.com/showthread.php?113268-APS-Catalog-error ​Tools & Utilities -> Application Vault -> Clear cache (worked)
  7. JP Kelly

    Application Vault Error

    When I log into the control panel and go to the Applications tab I get the following error: APS Catalog error: Unable to parse the ATOM content. DOMDocument::loadXML(): Empty string supplied as input I do not see all the applications that normally appear. (such as WordPress) I see a few...
  8. JP Kelly

    How can I change the IP address for a subdomain?

    I have a subdomain which I want to have a different IP than the parent domain. I have changed the DNS so the subdomain points to the correct IP but I do not see how to change the Apache configuration. I can modify the VirtualHost IP in "last_httpd.conf" file to make the change work but of course...
  9. JP Kelly

    Password Protected Statistics Credentials

    When I set the "use password protected directory" for statistics, what are the login credentials for viewing statistics?
  10. JP Kelly

    new subscriptions do not have all default folders

    In the past when I created a new subscription the following folders/files were created: drwxr-x--- anon_ftp drwxr-xr-x bin drwxr-x--- cgi-bin lrwxrwxrwx conf -> ../system/wearewillbrown.com/conf drwxr-xr-x dev drwxr-xr-x error_docs drwxr-xr-x etc drwxr-x--- httpdocs...
  11. JP Kelly

    Mobile links design change

    But a dropdown can work on a phone using responsive design. It is easy to implement too. Take a look at Zurb Foundation or Twitter Bootstrap. Would be nice to see true responsive design implemented in WPB.
  12. JP Kelly

    Mobile links design change

    Here you can see the links for each section are all visible. There is no expanding menu.
  13. JP Kelly

    Mobile links design change

    I have a customer with a site built with WebPresence Builder. It was built with 11.0 and after upgrading to 11.5 the design of the links on mobile has changed. The links in drop down menus now appear all at once. Is there any way to change the appearance of drop down menu links on mobile?
  14. JP Kelly

    Errors after upgrading 11 to 11.5

    Never mind I found the answer here: http://kb.parallels.com/en/116801
  15. JP Kelly

    Errors after upgrading 11 to 11.5

    After upgrading to Plesk 11.5 on CentOS 5 (MediaTemple) I am getting the following errors when accessing Subscriptions in the Control Panel: Error: Unable to create or update the subscription: The PHP handler "module" is not registered. It was probably deleted from the server. Register a...
  16. JP Kelly

    Cannot use Picsa gallery

    Can you tell be the best method to contact technical support?
  17. JP Kelly

    Cannot use Picsa gallery

    When I choose the Picsa option for a gallery I get the following error. "The page you have requested cannot be displayed. Another site was requesting access to your Google Account, but sent a malformed request. Please contact the site that you were trying to use when you received this message...
  18. JP Kelly

    Cannot delete WPB site

    I have a site created with WPB. When I delete the site through the WPB interface the site still shows up in the Plesk control panel and the files are still in httpdocs. The site does not show up in the WPB interface. How can I delete the site completely? Plesk 11.0
  19. JP Kelly

    Re: WPB Site Corrupted

    I am having this same issue. Any resolution?
Back
Top