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I get this message when I try chat: So I then to submit support request, go through all the steps about wehat the error is, asks me to search once again the knowledgebase, I say it still doesnt answer my query - then I have to enter licence number again and this is where it says not...

HI - I did that and it said I cant use online chat but that I CAN use skype, phone or the online form. So I went on skype and it said I could only use the online form, So I tried to do the online form and it said I wasnt valid for that. I am going round and round :( Thanks Lesley

HI I tried to raise a support ticket and it took my licence number, told me I could only use online support form, went on it, answered all the questions and clicked validate, said I wasnt valid??? and then brought me to this section of the forum with only the plesk windwows thread able to be...

Thanks Thanks - didnt realise this was possible. I was working with a server admin who said only migration was possible. He says he cannot perform using backup as doesn't want to take responsibility without having root access. Can anyone point me in the direction of where I can hire...

HI I apologise if I am posting in the wrong section, If I am can someone point me in the right direction. I have one VPS (with namesco) Plesk 9.5.4 And a new one (with GoDaddy) Plesk 11.0.9 I am trying to perform migration manager but Namesco will not allow me root access to the vps -...