• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    Great, hope they will able to remove message in next MU (we control any error message in our system and had now to make an manual check every time) Thanks
  2. S

    Resolved Newbie - I need help to configure Plesk.

    Try to restart nginx and apache (service nginx restart;service httpd restart)
  3. S

    Resolved Newbie - I need help to configure Plesk.

    Your ssl is not correctly installed SSL Checker, you have get an success message installing let's encrypt with the plesk extension?
  4. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    Ok, can you provide an email to send info? or any other private way?
  5. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    Username: sebgonzes TITLE Cannot start event handler: Could not decode JSON, syntax error - malformed JSON. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE obsidian 18.0.36, cloudlinux 7, x86_64 PROBLEM DESCRIPTION Since the last MU, we have error from event_handler (we are the...
  6. S

    Issue Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    @IgorG , we have not try nothing, but these command works without problem since various years and now have an failure since the last MU.
  7. S

    Issue Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    Hello, have same issue with last MU... [2021-06-23 09:24:40.716] 449:60d2e1b82af17 ERR [panel] Cannot start event handler: Could not decode JSON, syntax error - malformed JSON. Please plesk team and @IgorG , need an solution.
  8. S

    Input Share your experience and contribute to Plesk development strategy!

    For us, we wait and wait and wait this feature (7 years ago) : https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/5455343-create-separate-mail-and-web-space hope plesk team will consider it....
  9. S

    Input Share your experience and contribute to Plesk development strategy!

    About Backup entire machine. Migrate entire machine to new one. Thinks that is not really an plesk problem, you can use virtual server for this, proxmox (we use it since long years ago) is free and work fine for this with plesk kvm server.... you can clone/backup entire servers. Tool to...
  10. S

    Forwarded to devs www. alias in placeholder of domain input form of subscription : SOLVED

    Perfect @IgorG ! it's fixed in the last MU. Thanks
  11. S

    Issue Install Certificate Error

    Back to the future!!!!
  12. S

    Forwarded to devs www. alias in placeholder of domain input form of subscription : SOLVED

    Username: sebgonzes TITLE www. alias in placeholder of domain input form of subscription PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE plesk 18.0.34, centos7, x86_64 PROBLEM DESCRIPTION Wrong placeholder that include alias "www." The...
  13. S

    Issue www. include in placeholder domain input when create an subscription

    Hello Since last update of plesk, placeolder is "www.domain.name" in input create subscription : This an very annoying detail because clients create these subscriptions with www.domain.name... so the result is that the url works with www.domain.name and www.www.domain.name but no...
  14. S

    Issue 'var' folder taking up too much space

    If you have plesk backup task... it's normal that your space use increase, if you don't need these backup, you should stop these task.
  15. S

    Issue 'var' folder taking up too much space

    var/lib/psa/dumps => Plesk backup.... You should review this. Also var/log => general logs of server.
  16. S

    Question PLESK BIN Command Line not Working through PHP

    Yo you review your error log? also check the open_basedir, probably you also don't have correct path/var ENV from web.
  17. S

    Resolved Cookie opt-in

    Depending software you use, you have a lot of free scripts (google help a lot with a few search), for wordpress : - GDPR Cookie Compliance (CCPA, PIPEDA ready) - XcooBee GDPR Cookie Manager For custom web you have other solutions: - thodorisit/GDPR-Cookies-Manager About plesk script, I am...
  18. S

    Issue Unable to back up applications packages. Error: Cannot load library: /usr/lib64/libmysqlserver.so.2

    Review this old post, seem have an solution PLESK 10.4.4 Cannot load library libmysqlserver.so.2 (rdbmspp package?)
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