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Well I have submitted a ticket to them as this is quite important. They have already responded and are looking at it which is reassuring. I will update here if there is any good news. - Chris

Also just to confirm, it is broken on Plesk 7.5.4 on RH9 and also RHEL by the looks of previous posts from pgeorge1983. I'd therefore say it is broken on every OS release, and if it is not broken on every single Plesk 7.5.4 server then there must be something that occurs on a select number of...

[email protected] is the address to send bug reports. Don't expect an immediate response because they get a lot of reports which need investigated and sometimes it takes a little time.

What was the problem?

I think Watchdog is getting better - in comparison to the first version which was released it has improved quite a bit. It's not half as accurate as other open source packages such as SIM, but it's quite nice to be able to have monitoring built-in to Plesk as an "all in one" solution...

Hi rommer, I had a look and I see there are two sets of bayes_xxx files on our RH9 server, in the same directory layout as you mentioned. It seems one of the bayes_seen files is much larger than the other. One is 2.5MB in size, in contrast to the other which is just 90KB. I am noticing...

Hi all, SpamAssassin was working flawlessly until we updated it through Plesk Updater. As far as I'm aware this was a minor update, as we were already running Plesk 7.5.4 so it wasn't a full blown Plesk upgrade (just an SA update). Since installing the update, only about 5% of spam is...

You still need to train SpamAssassin from Plesk. The autolearn mail header just indicates whether a message has been identified as spam or ham. See this page for some explanation of the autolearn tag: http://support.pa.msu.edu/help/faqs/other/faq-spamassassin-part-3.html - Chris

I have checked this, and although we have installed all available updates, the problem is still not resolved. Presumably it will be resolved in the next patch from SWsoft. - Chris

We saw this problem recently and consulted SWsoft on it - they said: That was on 26th Oct 2005. I noticed there were updates available in the Updater recently which we installed - not sure if they addressed this particular problem, but it's always worth installing the updates. - Chris

Did you try reactivating the "Use server-wide settings" option? Sometimes if SpamAssassin doesn't work, if you disable then re-enable this setting, it makes things work again. I haven't seen this happening recently but it did happen in the earlier 7.5.x releases if I remember correctly...

Good point jamesyeeoc - do you think it would be good to ask SWsoft to implement some better logging in a future version? I suppose to a certain extent it isn't their responsibility as they don't make Qmail, however. Nevertheless it would be nice to see a log format which clearly shows the...

You're not able to restart Spamassassin from within Plesk? Now that is strange... never seen that before. Did you report that to SWsoft as a bug? RHN up2date released official support for Spamassassin 3.1 the other night so if you have any servers using up2date then watch out! Our RHES...

I see this error message when we enable Watchdog monitoring for the Spamassassin service - that is with Spamassassin v2.63. Do you get this as well? :rolleyes: - Chris

I agree it was a hasty press release to announce "support" for SpamAssassin 3 when it doesn't work. I hope they will bundle proper support for it and offer it in the Updater so that when it says "An update is available" for SpamAssassin, it will update both the psa-spamassassin and...

Technically speaking, as far as I am aware, Qmail doesn't have a setting for restricting the volume of mail by time. It does have the ability to restrict the number of concurrent SMTP connections - for instance, if you predict a remote mail delivery to take 1 second then you could restrict...

Well, the /usr/local/psa/var/log/maillog file shows Qmail activity for local mail deliveries (incoming) and outgoing redirections. The /var/log/secure file shows the IP addresses sending/relaying mail from your server. Other than that there is nothing which shows the user that is sending...

I think if there was a readily available patch for helpful logging, then it would already be provided with Plesk... This is where it lacks in my opinion because things like spam tracking are like finding a needle in a haystack. - Chris

Report this to [email protected] and they should be able to help you out. - Chris

Actually my opinion is that Plesk lacks hugely in the user logging department. It would be nice to have a clear cut way of seeing who did what and when, etc. Anyhow, you can view SMTP connections in the following file: /var/log/secure It shows the IP addresses which is helpful but...