• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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    Question WP+NGINX=HIGH APACHE MEMORY USAGE??

    Hi Peter, do you know if 7.3.3. is still "buggy"? (Forwarded to devs - PHP 7.3 FPM dies without a trace). Thanx a lot in advance!
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    Resolved ModSecurity Comodo rule The ModSecurity ruleset could not be installed:

    Yesterday I registered with Comodo helpdesk, got a Ticket-ID and now wait for an answer, which I will publish here.
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    Resolved ModSecurity Comodo rule The ModSecurity ruleset could not be installed:

    I have a valid Comodo account that I use on 2 servers, Ubuntu 18.04, Plesk 17.8 Update #34. Worked fine until 3 days ago. Then I got a mail that the Comodo ruleset can't be updated. I tried to switch to OWASP ModSecurity and back again. I uninstalled ModSecurity and reinstalled it using the...
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    Resolved Server Error 500 Plesk\Lock\Exception

    If you have no SSH access: When you are @Strato and use a V-Server: Login to https://login.stratoserver.net Start the rescue System Here it is important to first change "into your own system". so 1.) start rescue 2) ssh -> hint to /repair folder comes. 3.) change to your own system chroot...
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    Resolved Server Error 500 Plesk\Lock\Exception

    Strato informs: No Plesk login possible? "Can't open or create shared memory by shm.name" Dear customer, Some PLESK users may not be able to login to PLESK due to a bug. The message may appear in the browser: [LockManagerException] Can't open or create shared memory by shm.name...
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    Resolved Server Error 500 Plesk\Lock\Exception

    For me this was the solution: Plesk is not accessible: Can't open or create shared memory by shm.name
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    Resolved Server Error 500 Plesk\Lock\Exception

    Plesk is not accessible: Can't open or create shared memory by shm.name That was the Solution!!! Thanx again!
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    Resolved Server Error 500 Plesk\Lock\Exception

    Thanx you so much Igor for your fast support!!! But I'll wait and keep cool until a friendly admin is reachable. I'm afraid that I'll break something. Websites and mail still work for all clients at the moment. Only the Plesk login is not possible. If nobody can help, you can tell me the link...
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    Resolved Server Error 500 Plesk\Lock\Exception

    I'm not very familiar with the console When i run # crontab -e i get: MAILTO="" 4 * * * * /opt/psa/admin/bin/php -dauto_prepend_file=sdk.php '/opt/psa/admin/plib/modules/wp-toolkit/scripts/maintenance.php' 0 0 * * *...
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    Resolved Server Error 500 Plesk\Lock\Exception

    I will now try a technical reqeust or do you have a better idea??? .... but Technical support form reports : We identified that the Plesk license was purchased not directly from Plesk but through one of the Plesk Resellers. The Strato Hotline is usually not responsible for the following. From...
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    Resolved Server Error 500 Plesk\Lock\Exception

    Thanx Igor, but i tried it too: There are two warnings but there are from Wordpress/Enfold theme and another CMS. I've got them pretty much longer and they don't matter. Dont Know waht to do now. plesk repair fs -v -y root@h2519287:~# plesk repair fs -v -y Checking Linux system files...
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    Resolved Server Error 500 Plesk\Lock\Exception

    Yes i tried...and found: Plesk is not accessible: Can't open or create shared memory by shm.name and Unable to open Plesk: Lock Manager error: Can't open or create shared memory by shm.name but that doesnt help. Reinstalling Updates gets stuck.
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    Resolved Server Error 500 Plesk\Lock\Exception

    Starto V-Server, Plesk Onyx 17,8 Update 30, Ubuntu 16.04 LTS This morning after a reboot of the server i get this error and cant login to Plesk anymore. Websites work, Mail too. I executed plesk repair all and tried to change the owner rights but then detected that the folder "/run/lock/lmlib/...
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    Question Wordpress Toolkit "Rollback" after Update

    I use Plesk 17.8 with Ubuntu 18.04.LTS on a Strato V-Server. There are several customers with Wordpress installations on the server. Using the Plesk Wordpress Toolkit I have activated in the settings of the instances that a snapshot or restore point of the Wordpress installation is always...
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    Issue Why is plesk trying to run yum on Ubuntu?

    Please take a look here. Looks like the same error? Issue - Daily erroro message "run-parts: /etc/cron.daily/asl exited with return code 127"
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    Resolved Daily erroro message "run-parts: /etc/cron.daily/asl exited with return code 127"

    I still get this Error Message every morning too. Daily error message "run-parts: /etc/cron.daily/asl exited with return code 127" i tried what Igor said 2 times: # apt-get update # apt-get upgrade # run-parts /etc/cron.hourly/ (daily(weekly/monthly too) # aum -c In the 2nd run no error...
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