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Search results

  1. IgorG

    Forwarded to devs NodeJS Application logs are broken

    Since Node.js extension version 2.1, all records are stored in the following file: /var/log/passenger/passenger.log # tail /var/log/passenger/passenger.log [ D 2022-12-07 11:50:40.0046 11270/Tb Ser/Server.h:691 ]: [ServerThr.2] Updating statistics [ D 2022-12-07 11:50:40.0047 11183/Td...
  2. IgorG

    Issue DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    First of all make sure that you have enough free disk space with the command # df -h If free disk space is ok, check other possible reasons for this issue: https://support.plesk.com/hc/en-us/search?utf8=%E2%9C%93&query=QLSTATE%5BHY000%5D+%5B2002%5D+No+such+file+or+directory&commit=Search
  3. IgorG

    Question How to access WordPress admin dashboard of a site whose connected domain expired

    Go to Tools&Settings > IP Addresses, click on IP Address and set the domain name of expired domain as Default site. Then go to https://xxx.xxx.xxx.xxx/wp-login.php
  4. IgorG

    Issue Plesk Panel keep redirecting when trying to login Admin Panel

    Try to apply solution from this KB article: https://support.plesk.com/hc/en-us/articles/360025938354-Plesk-does-not-open-SWKeyExFatalError-Repository-is-not-opened
  5. IgorG

    Issue problem installing ldap

    I would suggest you check SELinux status with # getenforce
  6. IgorG

    Resolved AWS LightSail UBUNTU v16.04.7 to v20.04.05 preferred procedure / method

    We recently prepared a Plesk 18.0.48 image with Ubuntu 22.04 and requested to publish it in the Lightsail. This usually takes some time on their part. I think you should wait for this image to become public.
  7. IgorG

    Question Limiting PHP versions to service packages

    Just create Add-on Service Plan with PHP 5.x and attach it to the needed customer subscriptions. https://docs.plesk.com/en-US/obsidian/administrator-guide/customers-and-resellers/hosting-plans-and-subscriptions/setting-up-addon-plans.70673/
  8. IgorG

    Question Backup Manager Generated Files

    Multivolume backup is a tar archive sliced into chunks of a certain size. It is to be expected that you cannot unpack one of the pieces of the whole archive. To unpack the whole backup, you must merge all the pieces into one archive first. But to be honest, I don't understand why you need to do...
  9. IgorG

    Resolved Can I restore/migrate settings of Plesk itself (including extensions)?

    In case of transfer via backup/restore, all that will be backed up and not backed up are described in the table here: Backup Objects: Hierarchy and Volume You can check that the cloning feature will fit your requirements: Deploying Plesk Servers by Cloning
  10. IgorG

    Question Possible to secure Plesk with Origin SSL?

    Why not just contact Plesk Tech Support? https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk-
  11. IgorG

    Issue Websites stop working until I restart apache and nginx

    What about related error messages in /var/log/syslog ?
  12. IgorG

    Question first steps mariadb -> change heap size

    In the official documentation of MySQL?
  13. IgorG

    Issue Migration & Transfer Manager No cPanel option

    cPanel can be migrated only to Plesk for Linux.
  14. IgorG

    Resolved Migration error from 12.5 to obsidian due to ssh public key auth while using passwd

    Have you tried to use solution from this KB article? https://support.plesk.com/hc/en-us/articles/115001522414-Unable-to-start-the-migration-Permission-denied-password-or-id-rsa-203-0-113-2-not-accessible
  15. IgorG

    Question Add disclaimer/signature to every email from one domain

    https://support.plesk.com/hc/en-us/articles/115003766593-Why-customization-of-etc-postfix-main-cf-and-etc-postfix-master-cf-on-a-Plesk-server-gets-reverted-
  16. IgorG

    Question first steps mariadb -> change heap size

    If these settings are not specified, they are used by default. So you can adjust them in /etc/my.cnf according to your desired result.
  17. IgorG

    Question Possible to secure Plesk with Origin SSL?

    Maybe this article will be helpful: Use Cloudflare Origin SSL Certificates with Plesk - VirtuBox
  18. IgorG

    Resolved ASP.NET 7 support

    Developers are working on it, and support for ASP.NET 7 will be added soon.
  19. IgorG

    Resolved Apache web server config files all regenerated nightly since 18.0.48

    Most likely, bug PPPM-13803, which is a candidate for a hotfix. Workaround: try switching Update rule sets in Tools & Settings > Web Application Firewall (ModSecurity) > Settings to Weekly
  20. IgorG

    Question OAuth 2.0 plesk Mail

    Very low demand, for research and development, unfortunately: oauth
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