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  1. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    Domain > Security > Settings > Security Level | This was 'I'm under attack!" changed to "Medium" Also you should be able to see if the Let's Encrypt bot being blocked by visiting to Security > Events
  2. WebHostingAce

    Issue Access Mysql from Docker

    This is unrelated to the Plesk. The Ports 80 and 443 have been already used by NGINX as expected. I haven't tried this Docker myself. Please refer to the https://hub.docker.com/r/passbolt/passbolt/
  3. WebHostingAce

    Issue IPV6 is not assigned to the interface

    Reds - not an IP address. Its the MAC address of your eth0 and docker0 interfaces This is an IPv6 address for local communications. From what I can see, you haven't configured a public IPv6 address according to the image provided.
  4. WebHostingAce

    Issue plesk does Server down?

    As Peter explained, the "IP Address Banning (Fail2Ban)" feature might be the culprit. What could have happened is that while you were editing the WordPress website, the "Web Application Firewall (ModSecurity)" may have triggered a false positive. As a result, "IP Address Banning (Fail2Ban)"...
  5. WebHostingAce

    Issue Server Error 502 Bad Gateway

    Again "Apache & nginx Settings" Disable the "Restrict the ability to follow symbolic links"
  6. WebHostingAce

    Issue Server Error 502 Bad Gateway

    I have a installation guide here - Instruction - How to Install Magento 2.4 on Plesk but with docker. This might be outdated. Eg - M2 2.4.7-p1 using OpenSearch not the ElasticSearch Hope this will help.
  7. WebHostingAce

    Issue Server Error 502 Bad Gateway

    For this subscription, in "Hosting & DNS" > "Apache & nginx" > "Additional nginx directives", proxy_buffer_size 128k; proxy_buffers 4 256k; proxy_busy_buffers_size 256k;
  8. WebHostingAce

    Question How to use SFTP

    As scsa20 mentioned, FTPS is secure. If the customer really wants to use SFTP, Are you the administrator? If not, your service plan may not allow do the action below. Plesk > Subscriptions > "Customers Subscriptions" > Hosting & DNS > Hosting > SSH access > Change the type to "bin/bash...
  9. WebHostingAce

    Question Domain on Plesk - Subdirectory on Shopify

    It is not possible to create DNS records for sub-directories. But a subdomain (shop.example.com) will work with the DNS
  10. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    The issue with my domain was, that domain was configured to use Human Verification challenge in CloudFlare.
  11. WebHostingAce

    Resolved This IP address is not configured properly

    Have you added this IP to the Plesk? Can you ping this IP from the SSH terminal of this server?
  12. WebHostingAce

    Resolved This IP address is not configured properly

    No, not really. You should be able to ping the IPs.
  13. WebHostingAce

    Resolved This IP address is not configured properly

    Please make sure the IPs you are adding is responding. You can simply ping the IPs and see if they are responding.
  14. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    I found myself in a similar situation with one of my domains. Regarding the first image you posted, this usually happens to me within a few minutes of adding the domain in the Cloudflare to the Plesk. It typically resolves itself after a short time. The second image is my concern. Are you...
  15. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    I'm using "Full" in SSL Setting of the CloudFlare.
  16. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    No, I do not use this extension. The process I take is, change the domain's name servers to CloudFlare name servers. Then add the domain to the Plesk. I can confirm that all my domains, A and CNAME records are proxies. Yet I can issue and renew the SSL without any issue via Plesk.
  17. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    I have many domains under CloudFlare (proxy), I haven't encountered this issue. I can issue the SSL and automatically renew via Plesk. No issues.
  18. WebHostingAce

    Resolved Mailboxes and domain alias for magento

    Yes, that is the correct way to do it. For Magento 2, the all domain's docroot should be /httpdocs/pub for security reasons
  19. WebHostingAce

    Question Redis

    Ok.. I tested this. by using different Redis Databases will solve the previous issue I mentioned. Eg - Website 1 - define( 'WP_REDIS_DATABASE', 0 ); Website 2 - define( 'WP_REDIS_DATABASE', 1 ); Website 3 - define( 'WP_REDIS_DATABASE', 2 ); Now when you "Flash Cache" from Website 2, the...
  20. WebHostingAce

    Question Try to install Plesk in ubuntu. facing problems. Who can help?

    @alexk345 What is this Ubuntu version? Please see - Software Requirements for Plesk Obsidian
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