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Search results

  1. Kaspar@Plesk

    Resolved After migration: Mail delivery does not work: do not list domain in BOTH mydestination and virtual_mailbox_domains

    The virtual_alias_maps = $virtual_maps, hash:/var/spool/postfix/plesk/virtual" line is vital to make sure all aspects of mail work within Plesk. If you have commented out that I recommend uncommenting it, restarting postfix and run the repair command again.
  2. Kaspar@Plesk

    Question terminal Permission denied

    Good to read you've found a solution. And thank you for sharing the solution. I am sure this will help other users too.
  3. Kaspar@Plesk

    Resolved After migration: Mail delivery does not work: do not list domain in BOTH mydestination and virtual_mailbox_domains

    Can you try to restart postfix service postfix restart and aftwards run plesk repair mail -y one more time? If that does not solve the issue I recommend to open a support ticket for an investigation of the issue on your server. To sign-in to support and open a ticket go to...
  4. Kaspar@Plesk

    Resolved JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 23643 of the JSON data

    We've updated the article to include a symlink for named-checkzone too. https://support.plesk.com/hc/en-us/articles/12388622047895-Error-is-returned-during-t[…]n-Error-dnsmng-failed-dnsmng-Could-not-start-named-checkconf
  5. Kaspar@Plesk

    Resolved JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 23643 of the JSON data

    Thank you guys for letting us know the workaround does not work for you. We're investigating this further. I will post an update here as soon as we have more information.
  6. Kaspar@Plesk

    Question Plesk server in a cPanel farm

    Hi there, That fine, it's not necessary to have the host as domain in Plesk. Generally DKIM is not required. But having a SPF and DMARC record are recommended (and required by some providers). So make sure those records exists for hs3.domainname.com. Also make sure that you have rDNS setup...
  7. Kaspar@Plesk

    Resolved JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 23643 of the JSON data

    Hi all, we have identified that this issue only affects Ubuntu 20.04 users and that the issue is related to an update of the bind9-utils package. We are releasing an update tomorrow to fix the issue. In the meantime we've published a workaround solution here...
  8. Kaspar@Plesk

    Resolved DNS issue since update - new domains do not resolve

    It's easier to watch the other thread I think. You can click the Watch option above the first post of the thread to be notified if there are any new posts :)
  9. Kaspar@Plesk

    Resolved DNS issue since update - new domains do not resolve

    We are investigating the issue. See: Issue - JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 23643 of the JSON data
  10. Kaspar@Plesk

    Issue Eror yoast Optimization 404

    Hi there, usually when something is blocked at the server side the response error is 403, not 404. Did you look at the domains error logs to see if there are any related errors logged?
  11. Kaspar@Plesk

    Question Allow DLLs in Web App Firewall

    From what I can gather CRS rule 920440 blocks a variety of file extensions. Does disabling the rule solve your issue?
  12. Kaspar@Plesk

    Resolved After migration: Mail delivery does not work: do not list domain in BOTH mydestination and virtual_mailbox_domains

    No, that's not recommended. You can try to run the repair utility for mail with: plesk repair mail to see if that fixes the issue.
  13. Kaspar@Plesk

    Resolved JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 23643 of the JSON data

    Thank you all for reporting this. Your reports have been really helpful! We are currently investigating this issue with priority. As soon as I have more information on the issue I will post in this thread.
  14. Kaspar@Plesk

    Resolved JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 23643 of the JSON data

    @Précurseur and @MaximilianH do you have DNSSEC enabled on the domain? If not, can check if there are any related errors in the panel.log file (Tools & Settings > Log Browser > Plesk)?
  15. Kaspar@Plesk

    Issue Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'sw-cp-server >= 2.13.3 is needed

    Likely there are duplicated packages in the RPM database. There is a support article which describes a possible solution you can try: https://support.plesk.com/hc/en-us/articles/12377586286615-Yum-fails-to-resolve-dependencies-in-Plesk-for-CentOS-RHEL-package-is-a-duplicate-with
  16. Kaspar@Plesk

    Issue Unable to make database dump / Error: 2002/1130 - Host '::1

    It should not be needed to specifically grand access for the admin user to 127.0.0.1 and ::1. If you are sure the skip-name-resolve option isn't configured but still have this issue I recommend opening a support ticket with out support team for an investigation of the issue on your server. To...
  17. Kaspar@Plesk

    Resolved Bug? Plesk NAT uses internal ip for subdomains instead of public IP

    Issue has been confirmed by our engineers and will be fixed in a Plesk future update. The issue can be tracked with ID PPPM-14509 on the change log.
  18. Kaspar@Plesk

    Question How to upgrade MariaDB to latest version with Plesk Obsidian on Alma Linux 9

    Some other users have reported a "hanged" upgrade process too but found that upgrading actually finished after clicking the Finish button. But if you want to be sure I suggest opening a ticket with our support team for an investigation on you server. To sign-in to support and open a ticket go...
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